1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Perfect location at the heart of London and close to Regent Park. Good value for money while the room was pretty small.
Negative section of review
They changed cleaning policy and did not clean our room for 5 nights. They removed little attentions such as cookies and newspaper in the entrance.
Positive section of review
Great service. Great food Incredible views Accommodating staff. Everything was taken care of.
Negative section of review
The room could have had a fridge.
Positive section of review
Really good value for money. Beds were super comfortable the staff were great.
Positive section of review
Very helpful lady on reception, clean and comfortable rooms.
Negative section of review
At breakfast they ran out of tea with still half an hour to go until the end of breakfast. This would have been a simple thing to replenish and is a staple of breakfast. Disappointing.
Positive section of review
Large room, excellent breakfast, parking facilities
Negative section of review
A curtain in the bath for taking a shower. This is "old school" and not always very hygienic. Should instead be be a glass window (as nearly everywhere in better hotels these days when bath and shower are combined)
Positive section of review
Nice modern comfortable room
Negative section of review
Take earplugs for the Sat night music in the pub if you're a light sleeper. It's reasonably faint though so don't be put off.
Positive section of review
Bed headboard skin came off
Negative section of review
Was dirty
Positive section of review
Location was excellent
Negative section of review
Breakfast was atrocious, lukewarm and with poor quality ingredients Room was dirty
Positive section of review
Great location.
Negative section of review
The room 801, was exceptionally hot so we didn’t sleep at all well. Was told by reception staff that “ yes the 8th floor does get hot- we don’t rent those rooms mid summer as it’s unbearable!” Very tired the next day and had to go straight to work. No hand held shower attachment so made washing hair very difficult. Shower was just a trickle. Mobile charger was in wall above the bed which meant you lent on it when sitting up in bed. Room poorly decorated. No art work.
Positive section of review
Location
Negative section of review
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