1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Immaculate, thoughtfully renovated, secure property in a fantastic location. The apartment was very comfortable, including the bed, and had everything we might have wanted, including a kitchen, a/c, safe, washing machine, large flat-screen tv and blackout shades. The location is wonderful, truly in the heart of Hampstead, on a residential stretch of road a few minutes walk from excellent restaurants/cafes/shops, Hampstead Heath and a quick and easy Tube ride into central London. The owner was easy-to-reach, responsive and friendly. Getting initial access to the apartment was a cinch.
Negative section of review
There was nothing we didn't like - the owner has thought of everything! Minor detail - having operating instructions for the kitchen appliances in the apartment would be very helpful.
Positive section of review
Location suitable for visit to Kew Gardens. Comfy bed, shower worked nicely. Good breakfast. Friendly staff at reception and in the bar and at dinner.Mandy did a good job on our second evening, as the local Rotary Club also had a dinner booked in the restaurant, so we eat in the bar, which was ok. TV on but was using subtitles, so the football did not disturb us.
Negative section of review
A little noisy at dinner both evenings, but food generally good, but serving a fish dish in a bowl, made it difficult for my wife to remove the fish skin...! The time of the year when you could expect ants in old buildings and this was the case with the bathroom. No extract fan in the bathroom or grab rail in the bath/shower area. My wife had recent hip replacement and would have looked a grab rail for her peace of mind while showering. We don't od baths as we both have difficulty entering and exiting from a bath at our ages.
Positive section of review
Fantastic building with so much history what’s not to like! Great location with a view of the abbey, food was lovely and the staff were very welcoming, polite and friendly
Negative section of review
Nothing
Positive section of review
I liked the efficiency of gaining entry using the digital locks. The room and entrance were extremely clean and tidy. The views from the window nice too.
Negative section of review
Nothing, I really liked the place.
Positive section of review
Auto check in was good, but not intuitive. Needed assistance on arrival still. Size of room as expected and of a good standard.
Negative section of review
Hotel bar under refurb so had to go elsewhere, no atmosphere. No sockets by the beds! Very weird and never stayed in a hotel without them before.
Positive section of review
Simple, small but good quality, everything you need for short stay or overnight, perfect for the price especially in London!
Negative section of review
Room was quite small but for what you pay it’s fine.
Positive section of review
Good location and the building on approach is stunning.
Negative section of review
We arrived quite late, about 10.30pm, reception was OK but not particularly welcoming. We understand its an old building and a bit creaky and that was charming, however, the bedroom we stayed in had a really very dirty carpet. Some of the wallpaper had come of the wall too. There was absolutely no wifi whatsoever and we couldn't connect at all, even on our own mobile data, which isn't great in today's world.
Positive section of review
Fine for stay away with work
Positive section of review
Great stay for work
Positive section of review
Location excellent
Negative section of review
A mirror is needed in the bedroom near a plug socket to enable hair drying etc.
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