1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is excellent, directly adjacent to the Paddington station. The room was clean but up two full flights of stairs which was difficult for us older travellers with heavy suitcases.
Negative section of review
The two flights of steep stairs are not comfortable for older travellers.
Positive section of review
We loved the pictures we saw on here but when we arrived we were amazed at how big it was and the rooms were beautiful also it wasn’t far from town
Negative section of review
We had to wash all cutlery and glasses as they all had food and stains on them, also we couldn’t lie on the grass to sun bathe as it hadn’t been cut. Not a massive deal but better to mention
Positive section of review
Staff are lovely. It's well presented and immaculately clean. The main areas and restaurants are really nice.
Negative section of review
It's stupidly expensive for what we got. I've stayed in much much better places for a lot less money The room was small and overlooked the roof at the back. There was one biscuit in a kilner jar and tap water in a carafe in the fridge. Breakfast was only ok and drinks weren't cheap. I'd come here to meet friends again but wouldn't stay.
Positive section of review
Check in staff were very helpful, room was well appointed, evening lounge food and drinks was excellent
Negative section of review
Service in restaurant could have been better
Positive section of review
Friendly staff. Good rate for a B&B. Good facilities. Great food. Great location for the seafront.
Negative section of review
Hard to pick a fault for the price. It was very warm at night, but the fan that was provided helped.
Positive section of review
The apartment was great stylistically. And beautiful. And only the glasses were clean.
Negative section of review
The apartment was great stylistically, but terrible on hygiene. The bed was full of long hair, the whole kitchen smelled damp, the fridge smelled of onions and the dishes (Coffee Cups) weren't clean, coffee stains. The cutlery had food on them. The dining table was dirty the dining chair had a white stain on it. There was a lot of banging in the hallway at night. And being pregnant it was very hygienic.
Positive section of review
The location is good, and the bathroom is clean, but it has a bad odor.
Negative section of review
The whole room smelled like a sewer, so when I came back, all my clothes and backpack smelled bad. The bed and curtains were dirty. Felt unsafe at night near the hotel.
Positive section of review
The location is central, low noise and environmentally friendly.
Negative section of review
That I checked out the next day. I should have stayed for more days .
Positive section of review
The view was lovely ❤️
Negative section of review
omg… the room they gave us was horrible. There was a big bright light outside our room that was turned on the entire night and we couldn’t sleep at all. (see photo) We paid £125 to not sleep. We slept so uncomfortably because of that light. Food was just okay too.
Brighton & Hove, United Kingdom
Positive section of review
It was good overall
Negative section of review
As smoker they do not have smoking area. Told me to smoke outside the front. Expected breakfast to be buffet like I had in other hotels. Asked for toiletries but they said they do not have.