1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I would like the cash stolen from me unknowingly and without my consent by your cleaning crew to return it back. It’s honestly pathetic that I have to keep calling the customer service to ask back for my money which was stolen and have my calls not answered is just poor. Honestly, worst place to stay at if this is how they treat customers after stealing from them.
Negative section of review
The customer service.
Positive section of review
No breakfast. The location was very central and only about ten minutes walk from the train and bus station. The room and bed was warm and comfortable. I enjoyed the tea and coffee making facilities. It was peaceful despite facing a busy road. The Wifi worked well.
Negative section of review
I did not enjoy the bathroom shared facilities. For the amount I paid I would have liked to be able to have shower and use the toilet when I needed to but had to wait each time due to the bathroom being used by other guests.
Positive section of review
Gorgeous, beautifully decorated comfortable property. Very well equipped. Being right on the canal path for an easy 20 minute stroll into Skipton was a pleasure. Lovely pubs in Skipton too, completely spoilt for choice ! Thank you for a great stay.
Negative section of review
We struggled a little getting our medium sized car into the parking spot, but to be fair we were warned ! However there is local parking available if needed.
Positive section of review
Clean, tidy. Excellent staff. Very helpful. Bed was comfy. Good and plentiful tea! Wonderful big bath! Iron board/iron in the room always helpful. Bar was average prices for drinks, which was good in a hotel.
Negative section of review
Breakfast was just too expensive so didn't have it. But it's a shame as always nice to have a treat while away. But wasn't prepared to pay £16 each.
Positive section of review
Beautiful pub with great staff, lovely accommodation and amazing food! Very high-quality furnishings and lots of space.
Positive section of review
location is very good. beds are good. cheap
Negative section of review
no window can be opened. toilet is cold. the sheets of bottom beds are dirty
Positive section of review
Perfect for a one night stay off the ferry
Negative section of review
Breakfast could have been better
Positive section of review
Friendly staff, lovely food in the pub.
Negative section of review
Room was close to main exit, very noisy. Being on the ground floor we could hear every movement from upstairs, not particularly well insulated so we could hear their TV and conversations (& more!!)
Positive section of review
Clean and warm
Negative section of review
Faded. In need of a revamp
Positive section of review
Everything
Negative section of review
Nothing