1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Warm and informative welcome on arrival. Nice quiet, clean room and hotel, stay and location. Walk accross the road to reach sea front walk. View to the sea from the bedroom. Would stay again but book a larger room. I didn't wake in time for breakfast so can't comment on it however I was shown the fridge in the kitchen with food for a help yourself breakfast. ,
Negative section of review
Single room with sea view was smaller than expected. Would have prefered more space but okay for one night. An essential item missing from the bathroom.
Positive section of review
Great reception on arrival, and the hotel and room are very clean and 'neat'. The only meal I had was breakfast, which was served quickly and was excellent.
Negative section of review
Parking! For the number of rooms the available parking is nowhere near adequate. I had to park in the 'pay & display' down the hill. It's not far, but it's fortunate I don't have any mobility issues as if so it could cause a problem as the hill, while short, is relatively steep.
Positive section of review
She really went out of her way to help my mum and was as flexible as possible.
Positive section of review
The photos - they are deceiving.
Negative section of review
The photos.. The reality was not like the photos, It’s basically a house of multiple occupency. The bathroom has all used men’s wash stuff set out as if you were just staying the night so they stayed somewhere else. Dirty cups in the kitchen, no kettle. All windows in the building left open but still stinks of damp…. And weed. Another occupant from down stairs (apparently) Was at the back door. Door wide open and they smoking weed outside the door. As a family 2 young ladies and with a 60 year old mother. We did not feel safe there. Yes the price was cheap but it’s really not worth the stress. Customer service terrible. We stayed at the property not even 10mins and left as it wasn’t safe and secure there were youths in groups outside the building under the windows. I explained the situation and asked for a refund as we then paid to stay at the Britannia international hotel, (which was Definetly worth the money). “Flat” the shard owners need to think really hard about what they want with their “flat” and how they advertise. Genuinely biggest dissapointment. Just not a nice place; atmosphere or customer service.
Positive section of review
Nice position near to the sea.
Negative section of review
We went in March, and it was very cold indeed and the heater provided did not warm us up enough. We could see our icy breath in the bathroom. It would be better in the summer
Positive section of review
Nearly center and bus station
Negative section of review
Apartment should be refresh. Oven and hob same and toilet looks like in carawan
Positive section of review
Friendly, welcoming staff
Positive section of review
Absolutely nothing
Negative section of review
Worse than student digs. Filthy. Mouldy. Wouldn't wish it on my mind worst enemy.
Positive section of review
Handy location
Negative section of review
Shower not clean enough