1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Friendly, helpful staff. Excellent location with safe parking. Food was scrummy….from breakfast to Sunday roast. Hotel is always clean and rooms are well maintained. Happy to return any time.
Negative section of review
Extra coffee etc sachets on the drinks tray. I had to ask for more a couple of times
Positive section of review
Nice and close to the city. Adequate parking for one car. Made us get out and explore the city…. all day.
Negative section of review
Curtains and doors not closing fully Downstairs toilet soil pipe was broken so couldn't use the downstair toilet Superficially cleaned. Domestic and construction rubbish outside. At least weed the slabs at the front of the house. Very poor joinery throughout
Positive section of review
The staff were extremely friendly and courteous towards the children.
Negative section of review
We experienced an issue with our room in the early hours of the morning which meant we had to be relocated - This was not as straight forward a process as it should have been, meaning there was a lot of disruption to our stay.
Positive section of review
Everything. Room, breakfast, friendliness and helpfulness of staff.
Positive section of review
Very nice rooms and good location to race track at cadwell park
Positive section of review
Location. Very convenient to reach King's Cross Station.
Negative section of review
Personally, I prefer a thick and insulated duvet. It would be better is there is an option for that.
Positive section of review
Breakfast and Location was excellent ..Staff very friendly.
Negative section of review
Bed very uncomfortable ..mattress needs replacing had 3 hours sleep in 48 hours .. Fridge was not plugged in once I did plug in was buzzing all night .Room needs updating and bathroom very basic I requested extra pillows and was refused had to bring my own.
Positive section of review
Easy check in. Room ok. Good breakfast
Positive section of review
Breakfast and Room that was clean
Negative section of review
The water pressure in the bath couldve been better
Newcastle upon Tyne, United Kingdom
Positive section of review
Location was fab staff amazing
Negative section of review
A bit loud at night