1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Excellent location for walking in the Wookey Hole area. Staff were very helpful. Large car park meant there was no stress about finding a parking space. Excellent value for families.
Negative section of review
This is very much a value-for-money family type hotel so not really what I was looking for. Although the restaurant staff were very friendly, there was a very limited selection of food for the evening meal having run out of a number of dishes - including salad.
Positive section of review
Really cool space with lots of nice decor & fantastic fittings. Easy to navigate self check in & out. Great location. Comfy bed, great bath.. I could go on!
Negative section of review
N/A
Positive section of review
Everything about the place. The staff were very helpful. Accomadation exceeded my expectation. Beautiful location. Plenty to do for the kids on site.
Negative section of review
Nothing
Positive section of review
Extremely kind staff. A few blocks away for really cool district.
Negative section of review
Missing personnal touch. Feel like a chain (well… it is).
Positive section of review
A great compact room with everything well thought out
Positive section of review
Excellent location close to where I was working.
Negative section of review
There was an odd clunking sound coming from the water tank cupboard, it happened every 90 seconds all evening. I think it was air in the system or something, later after I had run the taps the noise moved to the bathroom where I couldn’t hear it so much.
Positive section of review
Breakfast was ok except staff were not helpful
Negative section of review
Tried to alert staff the toaster machine was jammed. Was blamed and moaned at by the staff member, despite me trying to explain it was not me jammed it!
Positive section of review
Very clean and tidy room
Negative section of review
THE PILLOWS. They became instantly flat when sleeping on them. Get some better pillows please
Positive section of review
Clean and functional
Negative section of review
N/a
Positive section of review
It was comfortable
Negative section of review
Could just about get in the bathroom as it was very small doorway