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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was absolutely perfect, a short riverside walk through a beautiful park led you into the town centre where there is a good variety of eateries. The Capsule is within easy reach of Derwent Water and Hope Park. The Pheasant is minutes away, serving an excellent variety of meals. The room itself was clean and comfortable with the added bonus of a small fridge. Overall perfect for a short break and I've already booked for 2025.
Positive section of review
It was a 5 minute walk to the beach- perfect location! And it was right next door to a lovely pub that serves nice food and dog friendly. It is very spacious and can fit plenty of people. Saw the cleaner when arriving as we was a little early and she was very friendly and it shows they clean/ change the bedding ect. My mum wants to come back again :)
Negative section of review
Not much- although if I was being nit picky some of the lights didn’t work and some of the stuff is broken/ could have a revamp. However I do not think this warents a Low review- I would have gave a 10 if it weren’t for these little things. We didn’t have any problems as some others have said!
Saltburn-by-the-Sea, United Kingdom
Positive section of review
Great place to stay and fabulous Sunday roast dinner. Fantastic breakfast, served very hot, and very tasty. I can't believe people are not queueing out the door , we had a great stay for one night in the suite, over the bank holiday. Staff are very friendly and service is so important to them.
Negative section of review
Dinner finished a bit early at 7pm, but understand staff need a life too.Roads noisy but not their fault at all.
Positive section of review
The property was in an amazing location, the views are amazing to wake up too. Will definitely return. Definitely family friendly we went as a family of 4, one being a toddler and one a newborn. Dog friendly and also a nice safe garden!
Positive section of review
The staff was very friendly, professional and helpful. Truly a 5 star! The room was clean and comfortable with lovely green area outside.
Negative section of review
The only issue was the wi-fi that was exceptionally slow and unreliable.
Positive section of review
Close to King's Cross, room clean, excellent shower, access easy, ɓe aware there are tight stairs to 1st floor
Positive section of review
Excellent location, easy parking (safe environment), friendly and helpful staff, first rate room.
Negative section of review
Continential breakfast doesn't include toast option.
Positive section of review
Location was excellent, both pubs were fantastic, room was basic but clean
Negative section of review
Every thing was as expected
Positive section of review
Excellent friendly service
Positive section of review
Nice and clean