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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • AR Holiday Home JBR

    - “Location, staff, and friendly people.”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Mar da Lua

    - “Te gekke locatie, super lieve mensen. Een aanrader 😍”

  • SureStay Plus Hotel by Best Western Salmon Arm

    - “Good location, nice beds, enjoyed the pool, and the staff are very pleasant. We have stayed once before and will do so again.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Epic Rooms

    - “The room was so close to all the architectural sites and museums. The people were very nice and very helpful.”

  • Green Space Villa

    - “Everything was perfect ! We wanted to be a bit outside of Ubud and it was a very nice location ! We loved the bungalow, the food, the kind staff and the peaceful environment of this place, it made our stay so memorable ! Absolutely recommend staying here !!”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hakone Onsen Yuyado Yamanoshou

    - “I liked that you can have a private onsen session for 1 hour. The onsen experience exceeded my expectations. The room was really spacious. The breakfast and dinner were very delicious and hearty. There was so many small dishes. My favorite dishes were the steamed rice with small white fish and the vegetables tempura.”

  • Holiday Inn Sepang - Airport

    - “Friendly staff, great food, fantastic room with everything you need”

  • Witte Berken Natuurhotel

    - “Really great Hotel in a great environment. Many little nice details.”

  • Fama Residence Gdańsk Old Town

    - “Very good location, very nice stuff, very good price”

  • Monturi Hostel

    - “Hola! I was the very first guest in this season and Monturi's exceptional hostes Beatriz met me so warmly and welcoming ♥♥♥ She told me literally everything i asked, gave me useful tours reccomendations. Staff is very pleasant, helping you to solve any problem and they are going to meet your requests! Breakfast is awesome as well. And there are tv for every bed!!! 😂🙌 It's knockdown guys!”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Maison Marron 2

    - “Absolutely amazing place and exceptional customer service”

  • Pera Palace Hotel

    - “We had the Greta Garbo corner room that was absolutely perfect! Roomy.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Bloc Hotel London Gatwick Airport

    Horley, United Kingdom

    Average review score: 8.1
    • Positive section of review

      Upgraded to a better room on check in, always a bonus. Excellent location for a flight the next morning, discount off surrounding bars/restaurants within the airport which was handy for dinner/breakfast. Free coffee and tea machine on each floor. Easily accessed when coming via train also.

    • Negative section of review

      Absolutely hate wet rooms for bathrooms.

    Reviewed: 16 May 2024 Stayed in May 2024
    Emily United Kingdom
  • Hickman Hill Hotel

    Gainsborough, United Kingdom

    Average review score: 8.8
    • Positive section of review

      The room was excellent, spacious, comfortable and clean. I did have to unplug the mini fridge but after that had a great nights sleep. Staff were happy to help with anything I asked about.

    • Negative section of review

      There wasn’t much on the menu at the restaurant for vegans. But talking to staff they made sure I got a lovely breakfast. Landings and stairs to the rooms were a bit creaky so could hear people passing at night/in the morning but a minor minor thing, didn’t wake me up or stop me sleeping!

    Reviewed: 16 May 2024 Stayed in May 2024
    Oliver United Kingdom
  • Pristine 1 and 2 bedroom apartments near business district by Belvilla

    Birmingham, United Kingdom

    Average review score: 8.3
    • Positive section of review

      I liked the cleanliness of the apartment and how well organised everything was when I arrived at the property.

    • Negative section of review

      The free WiFi went in and out too much, causing issues for my work. The mattress was apparently worn out as I could feel the springs, therefore did not sleep great for both the nights. Lastly, the communication regarding key collection was too late. I had to chase booking.com team as well as host multiple times to manage to get the details around my check-in.

    Reviewed: 16 May 2024 Stayed in May 2024
    Sapna India
  • The Den at Pinchbeck

    Spalding, United Kingdom

    Average review score: 9
    • Positive section of review

      Very clean and nicely decorated Food supplied for breakfast on arrival. Value for money.

    • Negative section of review

      Could hear fridge during night time.

    Reviewed: 16 May 2024 Stayed in May 2024
    Stephen United Kingdom
  • Strickland Arms

    Great Strickland, United Kingdom

    Average review score: 8.8
    • Positive section of review

      We stayed in the JP log cabin. It was beautiful

    • Negative section of review

      Nothing

    Reviewed: 16 May 2024 Stayed in May 2024
    Katherine United Kingdom
  • The J Hyde Park

    London, United Kingdom

    Average review score: 7.1
    • Positive section of review

      Room were spacious and toilets clean

    • Negative section of review

      The whole building was not up to 4stars standards. Before leaving I left my lagguage and a coat for a couple of hours at the reception. They taped a ticket on my coat, which of course once has been taken off has ruined my leather coat. Check in was way too late at 3 pm.

    Reviewed: 16 May 2024 Stayed in May 2024
    Jannine Italy
  • Holiday Inn Express - Glasgow - City Ctr Riverside, an IHG Hotel

    Glasgow, United Kingdom

    Average review score: 8.2
    • Positive section of review

      Room and bed was very comfortable

    • Negative section of review

      The lighting in the room was very poor - too dark

    Reviewed: 16 May 2024 Stayed in May 2024
    John United Kingdom
  • Maltsters

    Cardiff, United Kingdom

    Average review score: 8.5
    • Positive section of review

      Lovely rooms above a nice pub

    Reviewed: 16 May 2024 Stayed in May 2024
    Jenny United Kingdom
  • GuestReady - Modern Flat in Central London No WiFi

    London, United Kingdom

    Average review score: 6.9
    • Positive section of review

      Outside space was lovely.

    • Negative section of review

      No WiFi. Not sure why this isn’t offered, especially these days.

    Reviewed: 16 May 2024 Stayed in May 2024
    Russell United Kingdom
  • Newly Refurbished 2 Bedroom flat on NC500 route

    Wick, United Kingdom

    Average review score: 9.2
    • Positive section of review

      Spotless and comfortable

    Reviewed: 16 May 2024 Stayed in May 2024
    Monika United Kingdom
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