1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The property was cosy and exactly what we wanted for our stay, we liked that it had everything we needed if we didn’t have it eg. cooking utensils, hair dryer etc. The cottage was well heated which was lovely, but we found it was quite warm and stuffy at times but can’t really complain, better to be warm than cold! We also thought the decor fitted in well to the cottage and it’s a lovely sized cottage very spacious, and we liked the big comfy bed!
Negative section of review
The only fault we had with the property mainly was the garden, the privacy is not great and the couple staying above us were able to look down on us whilst we used the hot tub which wasn’t ideal. There also wasn’t a lot of lighting outside so we felt like we couldn’t make full use of the hot tub in the evening. We also noticed there was quite a bit of mould dotted around areas of the cottage. The only other fault we had was the staff didn’t ask how our stay was when we handed our keys back, which is only a little thing but we thought this was a bit odd personally as this is something you normally expect generally when you stay somewhere.
Positive section of review
Restaurant was busy but staff and food were very good. Had to wait a little while for our food order as there were at least two birthday parties in on that evening. Breakfast on Sunday was Full English/Irish but would have been nice if cereals had also been available before breakfast.
Negative section of review
In the on suite there was no bath mat by the shower which was hazardous for me as I am semi-disabled.
Positive section of review
It was in a very good location, just out of the main centre so it was quiet but a very short walk into town and other transport facilities. The room was a bit small for two people however was good just to sleep. The no window was a bit trippy especially in the morning but nothing mad.
Negative section of review
Apparently they had gave out all their pillows
Positive section of review
Very comfortable, well equipped room in a lovely farm setting, perfectly placed for visiting the Norfolk coast. Welcoming hosts and an excellent breakfast. We would certainly return
Negative section of review
Nothing
Positive section of review
Warm welcome. Attractive room, very comfy bed. Well stocked tea tray and bathroom toiletries. Great breakfast. All staff friendly snd helpful, welcoming to guests and dogs!
Positive section of review
Warm & welcoming staff, good facilities, free cheese & wine on Saturday night was nice touch, great location
Negative section of review
Very compact room, could do with more hooks to hang things up as limited storage / space
Positive section of review
Location in a very center of Lancaster, large room, very nice and helpful staff. Certainly recommended
Positive section of review
Nice simple breakfast and location was great right next to the smoo caves
Negative section of review
The temperature in the room at night was a bit cold
Positive section of review
Brilliant facilities excellent value would definitely recommend
Positive section of review
The room and the location.
Negative section of review
I wasn't allowed to warm my food on day 2 after a long conference, yet on the first day the staff were really helpful and assisted my daughter to help me warm my food. That experience was disappointing.
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