1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was a good sized family room with little kitchenette which was very helpful. The staff were flexible with the check in and check out as we had to check in late and check out very early. They were also willing to accommodate us sending a package there if we needed.
Negative section of review
There was nothing I didn’t like. It was great
Positive section of review
Fantastic studio hobbit sized space in great location. Private entrance with secure keypad. Suited me fine though if you're taller than 5'7", you'd struggle with the ceiling height!
Negative section of review
The advertised pic was not the entry door, which was actually to the left of the stairway. The link sent to show actual pic didn't work. A quick phone call sorted it out though. An outdoor designated recycle bin would have been great. No place to put my separated rubbish.
Positive section of review
The rooms were very clean and tidy. Everything felt very new. Also, provided some bottled water and chocolates plus a bonus London themed gift bottle opener. Lovely.
Negative section of review
Pillows were memory foam and very hard, almost impossible to sleep on. I had to use my jumper instead. Also, I was in the basement and the pipes in the building went right down the back of my wall which were extremely loud. They did supply ear plugs but the sound insulation was not good enough at all. I could ear everything, including next door.
Positive section of review
Our room was lovely with a great view. The social rooms were all very comfortable and clean. Breakfast was very good. Beetroot & apple starter was vg.
Negative section of review
The veg with my fish dish were tasteless to be honest. My daughter had cold water in her shower up in one of the 400 rooms. This was reported to reception. We were there with a big party for my sister's 80th birthday. All booked months in advance. Paid a small fortune to the Hydro for rooms etc. My main annoyance was this: I had emailed in advance to check whether you have a croquet set. I got the answer that there is one and that the receptionist had checked this with the leisure people. On the first day we asked and told it was down in the garden. Sister asked and was told the leisure people would know. Again on next day asked and told it would be in the garden. Finally told it was too late in the day to get hold of the leisure people. Final morning asked again and the leisure man was there and he knew absolutely zilch about a croquet set and didn't even know what croquet is. So I was told fairy tales about the croquet set by the receptionist who answered my email. We wasted two hours wandering around looking for the damned thing.
Positive section of review
Excellent location very comfortable bed. Good value for money and a nice breakfast
Negative section of review
No parking, but recommended carpark just a couple of minutes walk and only harged £2:50
Positive section of review
Beautiful little court, a very spacious flat, lovely yet very simple decoration.
Negative section of review
We missed a bit the Coffee machine, but quickly readapt with the tea boiler. Moreover this one need a cleaning time !
Positive section of review
Location is superb 3 mins outside the harbour and a lovely place.
Positive section of review
All very good, staff very attentative.
Negative section of review
Hotel Difficult to find initial post very small.
Positive section of review
Pub food and drinks available.
Negative section of review
Nothing
Positive section of review
Thankyou good Accomadation
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