1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Faultless property with amazing rooms and excellent location. Superb service, there is nothing not to like about this hotel it is as good as you will get.
Positive section of review
Our room was good, bed very comfortable. The location by the river is beautiful and very peaceful. Food, expecially breakfast was excellent.
Negative section of review
The ensuite bathroom was rather inadequate. Shower design poor - it overflowed on to the bathroom floor. Washbasin tiny and had no plug.
Positive section of review
Lovely place to stay, especially with the lambs right near the tent. Great to have all the facilities - the kids loved it.
Negative section of review
One of the lights wasn't working. I messaged the owner and was told someone would be round to sort it but we never saw anyone. Luckily there were other lights to use so it didn't affect us but I was annoyed that nobody came. Couldn't find the bins - followed the instructions in the paperwork left in the tent but the bins weren't located where they said so I ended up driving two hours home with a bag full of rubbish which wasn't ideal as I had a car full already. No instructions for the induction hob, just for gas hobs, and as I'm used to gas at home I couldn't use the hob at all. Showers are labelled men's and women's but really should be unisex. Someone had left all their things in the women's shower so I had to take my autistic child into the men's shower, which was a trial in itself.
Positive section of review
The warm welcome from the staff, the room was huge and the bed was comfortable. Plus the food was good too.
Negative section of review
Nothing
Positive section of review
Seafront location,absolutely perfect. I lived 2 blocks away for 6 years . Love Southbourne
Negative section of review
One niggle about the pedestrian crossing bleeping constantly beneath our windows.
Weston-super-Mare, United Kingdom
Positive section of review
Breakfast was a good, nice variety and fresh, very happy.
Negative section of review
Wasn’t really anything we disliked, we like hotels with character and this hotel didn’t disappoint.
Positive section of review
Was great location with friendly staff
Negative section of review
When walking to room notice it was very dated and run down. And had to move rooms and toilet didn’t flush.
Positive section of review
Everything is just perfect!!
Negative section of review
Nothing!
Positive section of review
Breakfast was superb
Negative section of review
Nothing.
Positive section of review
Everything
Negative section of review
Nothing