1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I stay here every time I come to Birmingham and always have a good stay. The staff are friendly and helpful. There is a free car park and the hotel is next to lots of restaurants and shops. There is a bus stop right outside to get into Birmingham. It is an short car journey to the NEC
Positive section of review
Friendly, small family run business. Very comfortable and clean. Would definitely recommend staying here. Restaurant not far has amazing food and is very close to ferry over to Isle of Mull.
Negative section of review
Nothing
Positive section of review
Location, amenities, cleanliness all superb.. Next to a Lidl so extra shopping was so easy. Beds, sofa, kitchen, tv and wi-fi all excellent .. easy to get to and to walk to town..
Negative section of review
Too many instructions, not very clear instructions, Only one car parking space, which wasn’t made clear.. Broken light in the bathroom (with no windows, so pitch black) was replaced later in the evening (when we’d gone out) but with a very dim one…
Positive section of review
Breakfast was great, staff excellent, room really nice and location incredible. All in all would recommend to anyone.
Negative section of review
Nothing - all was good
Positive section of review
Loved everything about this hotel and would definitely recommend it.
Negative section of review
Nothing
Positive section of review
Very clean, comfortable and ideally situated for the port
Negative section of review
I have no complaints
Positive section of review
Being close to the center and it was clean
Negative section of review
The bedroom is too small for 3 with suitcases and stuff
Positive section of review
Good location, clean and comfortable.
Negative section of review
Breakfast wasn’t brilliant. Toaster wasn’t good.
Positive section of review
Convenient for everything.
Negative section of review
Slamming Doors at all hours. Let down again at the Evening Meal with very slow Service. If you can't get Staff then don't try and operate the Restaurant.
Positive section of review
Live music, real ales