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Positive section of review
For starters, please note that this is not a 5* hotel with all the trimmings but a guesthouse, so the rating is based on price paid and services on offer.. If you want a simple comfortable bed/soft shower, easy access to town and with a full breakfast prepared in minutes (yes, they only serve after 800/815am) then this is the place for you. Paula was a wonderful host and I spent 5 days there with no major issues.
Negative section of review
Noisy neighbours at midnight, but that can't be accounted for. If you can see past the dated dull decor and poor fittings then don't worry about booking this guesthouse.
Positive section of review
Check in was quick and easy since we booked everything online. Room was clean and neat. Comfortable bed and bedding and had a good night sleep. Shared the king bed with my husband and 4yr old son and it was comfortably spacious. Dropped off the keys for check out and was good to go. Everything was very easy and convenient. Walking distance to Lidl and other restaurants down the street.
Positive section of review
Comfortable, nice decor, clean and nice finishing touches. Nice new comfy beds. Lovely decor. Host was nice and quick to try and resolve the problems soon as we got there. New appliances etc.
Negative section of review
The hot water wasnt hot. No shower but had a shower curtain and an old shower attached but wasnt for use. Blinds were not fixed properly, toilet flusher was broken. And the biggest thing was the horrible appearance as you pull up to the building, its disgusting, the smell at the entrance door was just awful and in the lift stank too. This is obviously by no means the host fault. Once inside the apartment it is a relief-to see its actually really nice. But having to come in and out is too much, i gagged and was almost sick twice. The apartment does need a really good renovation as i feel the decoration has been hurried and just plastered over the cracks. The handle even fell off the toilet window because of deterioration. Price is far to much for this place and because of the awful run down building the flat is in. Which is by no means the hosts fault.
Positive section of review
Excellent. The owners do a fantastic job of making guests welcome. They go that little step further to ensure you have a good experience and to feel comfortable.
Positive section of review
Very happy with breakfast and dinner, the room was very clean and comfortable, and the staff were very pleasant and helpful. Will stay again when down that way.
Negative section of review
Just a suggestion - to have a chair in the bedroom?
Positive section of review
It was all good stuff, location was perfect as I was going to Shepherd’s Bush empire to see a band and was literally round the corner.
Negative section of review
The shower put me off, as I’m always used to a shower hanging over me and not to the side where you had to take off the handle.
Positive section of review
Traditional family run hotel in the middle of town. We were made very welcome
Negative section of review
Property is an ongoing restoration project so is a bit outdated in places but is clean and the food is excellent
Positive section of review
Lovely room, lovely location very friendly staff
Negative section of review
Price of drinks I felt were unnecessarily over priced, much higher than your normal pub price for same thing , but that seems to be the same at a lot of these places. So we just sneaked our own drinks in from our room to the lounge bar area. Also they automatically add on a discretionary 10% service charge on food and drinks from either the restaurant or bar area which you can have removed if your not happy but you need to remember to ask for it taken off. Also stop serving food about 8pm in restaurant and I think 8:30 pm at the bar which caught a lot of the guest out from what we noticed, . Lovely breakfast.
Positive section of review
Enjoyed the breakfasts and dinners
Positive section of review
A spacious room
Negative section of review
The shower was very poor