1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very close to Anfield, rooms where lovely felt really cosy and clean, good safety measures, staff where also lovely said hello and spoke to us when we were in the kitchen area, they even offered help if I had taxi issues which was lovely was also greeted with a card thanking us for staying which was a nice gesture. Left check out at 11, but they were friendly and allowed us to stay in the lounge area while waiting for our taxi didn’t make us feel rushed to leave.
Negative section of review
N/A
Positive section of review
Our concierge on arrival was amazing. The room was absolutely beautiful, decorated beautifully for my birthday and the view was to die for! We both agreed that we can't wait to come back and it will definitely be longer this time.
Positive section of review
A lovely hotel, very friendly and helpful staff. Rooms were lovely, comfy and big. Breakfast was amazing, also a choice from the menu or buffet. We will definitely be back.
Negative section of review
Nothing
Positive section of review
Breakfast was not included. Had to purchase in addition. The cafe was quite nice and wide selection.
Negative section of review
Twin room was quite small.
Positive section of review
Cosy little room Really really great staff who went the extra mile
Negative section of review
Quite expensive
Positive section of review
The breakfast was excellent as was the location and hosts.
Negative section of review
N/A⁷
Positive section of review
Excellent value for money and super friendly staff.
Negative section of review
Only negative thing I can say was the mattress was a little lumpy but for the price well worth it.
Positive section of review
Hotel was nice,room was simple but nice,
Negative section of review
Staff wasn't very helpful,not at all friendly, when leaving I politely asked the lady at the desk, shall I put the keys in the box & she hardly acknowledged me,she just nodded her head, didn't say thank you,good bye ,nothing, quite rude,
Positive section of review
Good cooked breakfast selections
Negative section of review
Would like non cooked breakfast options such as fruit, cereals, pastries as do not always want a cooked option
Positive section of review
It was clean and nice.
Negative section of review
Did not have enough supplies for the week we stayed there. Did not get the check-in information at the right time and had to ask ourselves and wait for the instructions.
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