1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
All the staff were friendly and helpful, especially Jakub, the manager and Jason in the restaurant. The room was spotless but the heater in the bathroom wasn't connected so it was cold. But the hot water was boiling so the shower was great. Would use Z Hotels again.
Negative section of review
See above, cold bathroom.
Positive section of review
We booked a studio for the night and couldn’t believe the size of it, it was twice as big as we’d thought! Great location too, only 10 mins walk to the Minster and less Jorvik centre area
Positive section of review
Everything the location very central to all requirments good access for anyone with mobility issues spotlessy clean and everything required for a comfortable stay
Negative section of review
Nothing
Aldbrough, United Kingdom
Positive section of review
Welcome pack & doggy chews Lovely and warm Fridge Freezer Enclosed Terrace so our dog could not get out he felt secured Shower room was fantastic
Negative section of review
I think the hedge needs a cut then would have been more parking space for my car to meet my mobility needs Requested a early check in and that was declined .
Positive section of review
Breakfast was excellent for a buffet. Good quality ingredients kept well. Self-service drinks but a good selection. Good airy space.
Negative section of review
Bread and cakes were open to the air so a little on the dry side
Positive section of review
Beautiful home, modern bathroom (not en-suite), simple continental breakfast, very comfortable bed.
Negative section of review
En-suite would have been nice but not essential.
Positive section of review
Location excellent for the seafront with bars and restaurants. Very spacious apartment.
Negative section of review
There were a few hairs in the bathroom and bedroom and the bathrooms especially need a bit of TLC. Boiler stoppped working after first night but the owners dealt with the issue very well.
Positive section of review
It was close to where we needed to be
Negative section of review
Food was not good, service poor in restaurant
Positive section of review
Clean comfortable hotel
Stockton-on-Tees, United Kingdom
Positive section of review
Great value
Negative section of review
Couldn’t find it. Make sure you get a map or good directions as to where the flat is. We had no address and the building has nothing to identify it as Saint James hostel. the postcode is not enough.