1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I didn't eat much because not much choice to pick for the breakfast, I enjoyed the restaurant meal, the hotel staff was very nice and helpful, we feel welcome.
Negative section of review
Our room is near the main road and it very noisy
Trefnant, United Kingdom
Positive section of review
The retreat was wonderful! Private and very comfortable had everything we needed to feel like both a home away from home and a holiday at the same time!
Negative section of review
I can't think of anything to criticise, it was great my only regret is I didn't book a longer stay.
Positive section of review
Location was good, close to beach and Bamburgh Castle. The property was clean and well presented
Negative section of review
The wifi was almost non existent whilst in the property there is a note it is intermittent i was not able yo use it throughout my stay. This should be clearer when booking not when you get there. An awful smell in the hallway which made me feel a bit sick, I complained about it and was told maintenance would attend but no one came
Positive section of review
, swimming and facilities was clean .food in the evening was lovely
Negative section of review
The spa facilities were not available on the Monday so we coupdnt use them , they were being cleaned .very disappointed as that's primarily why we booked
Positive section of review
The cleanliness and attention to detail with nice welcome pack
Negative section of review
The weather!
Positive section of review
Perfect location. Restaurant staff were fantastic.
Negative section of review
Bar staff seemed rushed and fed up. Felt like we were imposing
Positive section of review
Clean and modern. Comfortlbe bed and full kitchen
Negative section of review
A major item in my estimation is after the room was booked and confirmed, I had to deposit 150 pounds and sign an agreement that resembled a real estate closing statement. I would not book again due to this.
Positive section of review
Beautiful lodges and surroundings
Negative section of review
Na
Positive section of review
Good service
Negative section of review
The carpet
Positive section of review
Location
Negative section of review
It was very good.