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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We booked this trip spontaneously and fell in love with Wales. The host was super responsive, the property exceeded our expectations and was very placed. We had the most wonderful time in Llandudno walking along the pier and beautiful seaside, kids loved their short spell at the arcade and also learned how to crab; we also went up the summit on a Great Orme Tramway, took bus to Conwy castle and spent the entire day exploring Conwy (had the most amazing ice cream at Parisella's ice cream parlour and visited the smallest house in GB). I wish we booked a longer stay so that we could go hiking and explore local caves and mines, visit Portmeirion as well as Caernarfon - so many reasons to return! :)
Negative section of review
Nothing.
Derry Londonderry, United Kingdom
Positive section of review
The lodges were exceptional, had everything you could possibly need. The views were stunning and surroundings so relaxing.Hot tub was an added bonus. Host was very friendly and accommodating. Would definitely return.
Negative section of review
Nothing loved the whole experience. Would recommend it to anyone looking to destress and relax in beautiful surroundings
Positive section of review
This is usually my go to place when I am there on business in the area. I have used it multiple times for its convenience and having a compact studio with all the facilities you need.
Negative section of review
On this occasion the shower in my room was stuck on 45 degrees, I don’t think that this would have been a one off in this studio. With meeting schedule first thing I never had chance to report it directly. But when I returned to check out later and get a receipt for my stay I reported it to the 2 people on reception, who offered no apology and offered no recompense for the inconvenience that this caused me. They just noted it down to report to maintenance. Just to acknowledge me and to recognise how this disrupted my morning would have been enough. Instead they have left a very loyal customer to seek alternative accommodation on future trips.
Positive section of review
Loved that we had a bath in our bathroom - was a real bonus after along days walk from Totland to Chale . Staff were friendly and engaging.
Negative section of review
The room had thin walls. The people in the next room and bathroom coukd be heard very clearly in our room.
Positive section of review
Everything, especially the staff they were very welcoming, and nothing was a problem. Including cooking a bit of chicken for our dog.
Negative section of review
Nothing.
Positive section of review
Great location. Parking was free which is a huge bonus. Property had loads of space and was clean. Kitchen was well equipped.
Negative section of review
TV was a problem to get working but the owner came over to sort it. Bathroom door got stuck shut so we couldn’t close it after that. Was a little bit noisy from people upstairs.
Positive section of review
Nice Location.Lovely hotel from outside Bed Comfortable Breakfast only ok.
Negative section of review
No Elevator, Had to climb 65 steps to the room.Room too small.Tiny bath.Small flimsy bathtowel.No bathmat No sign of fire escape or fireplan .Continental breakfast...ok but mostly processed cold meats and cheese .
Positive section of review
The hotel was very modern and clean staff were very helpful.
Negative section of review
I didn’t like the tea and coffee at breakfast as it came out big flask containers and l think it would have been better boiling hot water to add to tea and coffee sachets.
Positive section of review
Beautiful and family feeling. Lots of extras and felt homely
Negative section of review
The area wasn’t very nice. But did feel safe. There was rubbish out on pavement down the street and kids kicking about on an old mattress and broken bed base.
Positive section of review
Staff good location good
Negative section of review
Bathroom didn’t have heat so was damp