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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • DSV Property

    - “They assisted me nicely and great service. Hoping to come back and stay again.”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Bristol The Time Berrini

    - “adorei a presteza do atendente do check in”

  • Pan Pacific Vancouver

    - “It’s just in the cruise port perfect”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Hellenic Hospitality House

    - “The location is absolutely perfect! You can reach the main historical places by walking distance. There are a lot of good restaurants, nice surrounding area, a lovely staff and the apartment is amazing, comfortable and cozy.”

  • Sanubari Ubud

    - “This was the one the best places I stayed in Bali. The hotel is small and amazing! The view on the first floor is great and everything is so well arranged. Watermachine in the room was impressive and breakfast delivered to your room every morning. It’s so peaceful and close to a lot of busyness as well. I would definitely come back!”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Intergate Osaka Umeda

    - “The rooms where spacious, staff were so kind and helpful”

  • Heahtitude - Children Not Allowed

    - “We spent three nights at Heatithude and very much enjoyed it. It is in a small, authentic town half an hour drive from Tanah Rata. Host Dennis is very helpful (he took us in his own car to the scooter rental company on our first day), room is clean and has a nicely decorated attached bathroom and the terrace on the small river at the back of the house is very nice to sit and drink a cup of coffee from the shared kitchen. We recommend this place!”

  • Hajé Hotel Restaurant de Lepelaar

    - “Perfect little place for 1 or 2 night stay. Clean and spacious with super comfy bed. Lovely outlook over the lake and geese and ducks. Great to have a takeaway shop close by for coffee and snacks.”

  • 3V Apartments

    - “Apartments are beutiful, clean and comfortable. Ownew is always online to give any answers or support. Placement is perfect to walk all over the city”

  • The Homeboat Company Albufeira

    - “We really appreciated the atmosphere of Marina de Albufeira with all its small restaurants, terraces, activities and music. Staying in a place like this provides really laid-back vibes. Besides, our Houseboat 8 was provided with everything we needed for a comfortable short-term vacation. It was clean and had all modern facilities. Having breakfast on the front terrace was enjoyable, sunbathing on the upper deck was fantastic. Our huge thanks to every member of the Homeboat Company Albufeira and special thanks to Nana who helped with checking in.”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Shanghai Mansion Bangkok

    - “The property was in a great location, and the decor was fantastic, really beautiful. The staff were superb! They organised early airport transport for me, and a packed breakfast was waiting for me in the morning, as I had such an early departure. Faultless from start to finish.”

  • Vie Cappadocia - Adults Only

    - “It was an amazing experience with a fascinating view and a perfect friendly and very helpful stuff. Breakfast was delicious and hearty, Ayzek is adorable”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Corus Hyde Park Hotel

    London, United Kingdom

    Average review score: 6.7
    • Positive section of review

      Friendly and helpful staff,. The location is so near all available transport,. buses taxi ,underground tube,, Paddington station is a five minute walk away,.kenington park is a cross the road, restaurants shops and cafe nearby....

    • Negative section of review

      The size of the shower in our room.. it was too small

    Reviewed: 6 May 2024 Stayed in May 2024
    Lily Ireland
  • The Coo's Guest House

    Inverness, United Kingdom

    Average review score: 8.7
    • Positive section of review

      The breakfast was really good and complete. The room itself was comfortable and the check-in process very seamless. The hosts were very responsive and ready to help.

    • Negative section of review

      The bathroom was cold, although the heating was working in the bedroom. The temperature difference was not pleasant.

    Reviewed: 6 May 2024 Stayed in April 2024
    Tatiana Portugal
  • White Lion Hotel

    Crewe, United Kingdom

    Average review score: 8.6
    • Positive section of review

      Restaurant food was excellent, highly recommended. East to find and plenty of free parking. Uber also available locally.

    • Negative section of review

      Room was tired, mattress and bed uncomfortable. Bathroom extremely small, which was the exact width of the shower. Unable to turn round, very small. Mould on mastic in shower tray. Carpet in corridors to rooms very tired and not a pleasant smell. Images on website look a lot better than reality. Breakfast, lack of staff resulted in slow service, quality of offering was poor. Very dry rubbery scramble egg, suggest checking the temperatures on food as just about warm. Staff were looking after reception desk, kitchen and front of house. With around 6 dinner, could have been better. Hotel management need to look at having member of staff full time front of house, rather than try and look after reception at the same time. When I checked out, no staff present, had to leave key card on front desk.

    Reviewed: 6 May 2024 Stayed in May 2024
    Peter United Kingdom
  • Royal Southern Yacht Club

    Hamble, United Kingdom

    Average review score: 8.5
    • Positive section of review

      We had a lovely time. Very friendly staff and a lovely setting. Outstanding breakfast at Jenny’s.

    • Negative section of review

      Room was wonky 🫣

    Reviewed: 6 May 2024 Stayed in May 2024
    Damian United Kingdom
  • Park Grand Hyde Park

    London, United Kingdom

    Average review score: 6.9
    • Positive section of review

      Right next to Paddington Station Very friendly and helpful staff!

    • Negative section of review

      Everything makes noise!!! Everywhere you walk. It was annoying you can hear everything around, especially the footsteps from above

    Reviewed: 6 May 2024 Stayed in May 2024
    Jacqueline Malta
  • Western House Hotel

    Ayr, United Kingdom

    Average review score: 8.6
    • Positive section of review

      Lovely surroundings and reception area and good breakfast range

    • Negative section of review

      We had a courtyard room not in the actual hotel which we hadn't realised and the room was a bit gloomy and tired looking with a loose toilet roll holder no toilet roll replacement (which we needed to ask for) and a light in the bathroom which kept flickering on and off. For the price we found the room shabby but convenient as we were attending a wedding in the hotel

    Reviewed: 6 May 2024 Stayed in May 2024
    Maloney United Kingdom
  • ibis Styles Birmingham Centre

    Birmingham, United Kingdom

    Average review score: 8.3
    • Positive section of review

      Excellent, breakfast for coeliac was brill.

    • Negative section of review

      Could not get aircon to work

    Reviewed: 6 May 2024 Stayed in May 2024
    Karl United Kingdom
  • 58 Lancaster crescent

    Tattershall, United Kingdom

    Average review score: 9.3
    • Positive section of review

      The caravan was very clean and homely.

    • Negative section of review

      No tea/ sugar. No salt or pepper. No spare bin bags.

    Reviewed: 6 May 2024 Stayed in May 2024
    Rachel United Kingdom
  • Black Lion Hotel

    Manchester, United Kingdom

    Average review score: 8.5
    • Positive section of review

      Nice food good atmosphere

    • Negative section of review

      Too many staire

    Reviewed: 6 May 2024 Stayed in May 2024
    Emily United Kingdom
  • Holt Lodge Hotel

    Wrexham, United Kingdom

    Average review score: 7.2
    • Positive section of review

      Clean and comfortable

    • Negative section of review

      TV didn’t work properly

    Reviewed: 6 May 2024 Stayed in May 2024
    Scott United Kingdom
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