1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The property was beautifully presented and welcoming. It had everything you needed for a home from home stay. There was tea, coffee, milk and a lovely goodies basket provided which were greatly appreciated. The beds were very comfortable. The shower was very good. The wifi was good enough for gaming and streaming tv. Couldn't ask for anything more.
Positive section of review
Room was immaculately clean. Lovely bathroom with great shower. Bed super comfortable. Breakfast delicious. Staff were very friendly and helpful. Fantastically located in the town centre. Overall, a fantastic stay in Jedburgh.
Positive section of review
The staff were excellent, friendly and helpful. I had a nice meal for dinner and the breakfast buffet was very good. The hotel was very clean. Most important.
Negative section of review
Nothing. No faults I could see.
Positive section of review
Continental breakfast was basic but fine for us. The location was excellent for us.
Negative section of review
It was very noisy and the staff outside in the car park wakened us up most mornings very early with their chatter. Also had a problem with some of the staff who refused to accept Scottish currency?
Positive section of review
Great location. Like the shared place and good value. Well equipped.
Negative section of review
Nothing really
Positive section of review
Shower and the view from the room
Negative section of review
Tv remote didn’t work! Bed was very uncomfortable for the price you charge
Positive section of review
Everything was perfect
Positive section of review
Value for money
Negative section of review
Lovely hotel but looking very run down now
Positive section of review
Good location.
Negative section of review
Had booked for 2 single beds, only got a double bed and a pull out couch bed. Did not get what we booked for, and did not try to accommodate us to find an alternative room with 2 single beds.
Positive section of review
Nothing
Negative section of review
We had a terrible experience here and wish to lodge a formal complaint in the strongest possible terms. The venue gave us the wrong room number and access code which meant we walked in on someone else’s room. If they are giving out other peoples room codes what’s to stop them giving out our rooms codes? Felt unsafe and I think booking.com should investigate or ban this venue.