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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very helpful and friendly hosts. The room was clean and comfortable, and parking on site was very convenient. Excellent value for money.
Positive section of review
Spacious,bright,lovely garden with beautiful birdsong,plenty coffee,books, everything one could ask for.
Positive section of review
Lovely fire place Responsive host Nice and warm Cute outside area
Negative section of review
Hot tub wasn't very clean. Way to much chemicals in. I actually have a bacterial infection on the bottom of my foot now. Doctor said it coinsides with our hot tub stay. I have poorly knees and needed to hold banister which was really lose! Kitchen not clean inside cupboards at all, hardly anything to cook with. Soap and lotion dispensers empty. Not much point having them if they don't work. Very tired and just not seemed to be loved. Not worth the money we spent.
Positive section of review
The room was beautifully designed and the welcome was lovely.
Positive section of review
accomadation and food good service
Positive section of review
Breakfast was good
Negative section of review
Bed bit hard toilet shower in room
Positive section of review
Everything
Negative section of review
Nothing
Positive section of review
Nothing.
Negative section of review
AVOID! This was the FILTHIEST ACCOMMODATION I’VE EVER SEEN. It was rated 9.0 - Superb on here, the photos looked nice. Please do not be deceived! When we arrived I was so appalled I wanted to cry. The place was absolutely filthy. All handles, switches & sockets were covered in awful, thick, black grime. The woodwork and doors were disgustingly dirty, stains, dirt, dust and cobwebs everywhere. There were faeces stains in the toilet, toilet brush was shocking, broken and looked about ten years old. So grim. There was mould on walls and mouldy, sludge kind of grime in the shower. Cheese and other bits of food, dirt and rubbish on the washing machine. Kitchen was sticky everywhere, cutlery drawer had bits or dirt and hairs in. Food in the kitchen plug hole. No lock on bathroom door, but instead a filthy, brown, tatty old piece of string to tie it up, and shockingly gross brown-grime pull light switch. HORRIFYING! The place smelled awful, a pungent fusty, cigarette, grime, mould odour. We couldn’t stay here, these were serious hygiene concerns. There was no way on Earth I was going to risk staying somewhere that could put my elderly mum’s health at risk. And probably my brother’s & mine too. We tried to get the manager, and then Booking.com to help, to no avail. The manager said they would not provide alternative accommodation or issue a refund. A ‘cleaner’ was sent eventually, who was there for a few minutes, replaced the toilet brush, removed 1 speck of poo from the toilet, removed cheese, & food from the plug hole. That was it. The place was still, shockingly filthy. The manger then ignored my calls and messages to say the cleaner hadn’t cleaned it. I have time stamped photos (before & after ‘cleaner’) evidencing the filth in this place. It was very upsetting, and getting late. We had no option but to book a different hotel. Con artists in disguise as property management company?! They should be ashamed. Feel absolutely swindled.
Positive section of review
Location
Negative section of review
The bed was extremely uncomfortable. It made it impossible to sleep in