1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
My recent stay at this hotel was nothing short of perfect. From the moment we arrived, we were greeted with warm smiles and outstanding hospitality. The staff went above and beyond to make our stay enjoyable, always ready to assist with any request. Their kindness and helpfulness truly set the tone for our entire visit. The room we stayed in was simply amazing. It was immaculately clean, beautifully decorated, and equipped with all the amenities we could possibly need. The stunning view from our window made our stay even more special. A special mention goes to the guest relations manager, Alper. His exceptional service and attention to detail were remarkable. He made us feel incredibly welcomed. Overall, our experience at this hotel was fantastic. We enjoyed every moment of our stay and are already looking forward to our next visit. Highly recommend this hotel to anyone looking for a perfect getaway with top-notch service and luxurious accommodations.
Positive section of review
The breakfast was very good, plenty to choose from, and one thing I was pleased about, the fact that whole milk was available, other than just semi skimmed, trivial matter but there. The one thing, that I was a little disappointed with that there was only a shower facility, no bath which I personally prefer. But then again that was partly my fault as I had not requested a room with a bath if it was possible, on my booking, another little lesson learnt, for future reference. Overall the staff were very pleasant, helpful, much credit to all, my stay was good and the hotel highly recommendable, Thank You.
Negative section of review
Has stated earlier about the bathroom facility, there was only a shower, no bath, but having spoken to the staff about this, I was asked how long we were staying, and I said it was only the one night, and that there wasn`t a problem, the shower was fine and nothing to worry about, as the staff informed me about requesting a room with a bath, and if at all possible they would oblige, as there were only a few rooms available with baths, which was good to know for future bookings.
Positive section of review
The room has a comfortable bed. Katey, I don't know if I spell his name correctly was very friendly. Also I liked the area, quite, clean and close to bus and trainstation (10min.walk). Good value for your money
Negative section of review
No comment
Positive section of review
Really good property, location is perfect walking distance to everything. Bus to airport is right round the corner as well.
Positive section of review
Large clean room. Fab breakfast. Very friendly hrlpful staff, especially Sam. Even a lovely welcome pack.
Negative section of review
All good but if you weren’t dancing downstairs (we were!) then it would be a little loud in the room but they do leave you earplugs on bed side table.
Positive section of review
Conveniently located, helpful night staff, clean and comfortable. Breakfast was good.
Negative section of review
Would have liked softer pillows
Positive section of review
Room was clean and host Sandra is very polite, friendly and very nice.
East Grinstead, United Kingdom
Positive section of review
Really pleasant staff and a great breakfast.
Negative section of review
No chairs on balcony and a bit hasty to take away food plates.
Positive section of review
Good location for where we were going
Negative section of review
No lift or ground floor rooms
Positive section of review
Super super comfy beds!
Negative section of review
Very loud creaky floor
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