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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had a super cool time! The place had an awesome view of the sea and getting to the city center was a breeze with the bus and tram stops nearby. The kitchen had everything we needed, and the peace and quiet was just perfect. Plus, the host was super helpful, even giving us a heads up about the lift maintenance so we could plan our day. I'd totally recommend this place!
Positive section of review
It is a budget hotel, though the most important thing i.e. the bed was comfortable (surprised no mattress protector as a good quality to sleep on). Friendly staff. Great location and just a few min walk from New Street Station. Breakfast decent.
Negative section of review
If not use to traffic then a little high to 11/12pm. There are rooms facing the rear and staying again would ask for one of those. Bathroom functional, though needed some tlc for the tile grouting, shower head leaking, and shower door not joining when closed. Down marked the facilities based on the maintenance.
Positive section of review
Very clean & comfortable rooms. Represented good value for money. Good breakfast options. We really enjoyed our meal in the restaurant & there were good options for most dietary requirements. Short walk down the hill to the main attractions
Negative section of review
Parking is limited and very restrictive. There are not as many car parks as there are guest rooms, and the surrounding area is restricted. If you are wanting to use your car through the day, it’s quite difficult. They are obviously aware of the parking issue, which, physically cannot be resolved because of the space out the back, just something to think about if you’re travelling with a car
Positive section of review
Very easy to use the main door lock keypad and collect the apartment keys from a lock box once inside the main entrance of the property. there is even a key safe for the main door should the keypad not be working properly
Negative section of review
Although the apartment was very well kitted out!! I did find that more attention could have be paid to the cleanliness of the property. Although don't get me wrong it wasn't dirty in the apartment as such (little dusting here & there) but the stairways could do with a good hoover and dust throughout.
Positive section of review
Location ideal. Within walking distance to grassmarket, cafes, pubs, Sainsbury's and Edinburgh Castle. The apartment was very nice, beds were comfortable and toilet clean.
Negative section of review
The apartment was cold at night despite heating on. It would be nice if we were able to adjust heating directly from radiators in the bedroom as opposed to the living area. Cutleries were missing so we had to purchase our own.
Positive section of review
The location was perfect and the staff were very friendly and helpful
Negative section of review
The bathing facilities were terrible a shower head that dribbled out some water which couldn’t be fixed as it wasn’t hinged properly we had to prop something up against it to get the small flow of water to cover your body and you had to keep pressing the button because the water wasn’t a constant flow. The Breakfast options were very limited and not enjoyable, we stayed two days but I chose to avoid breakfast on the second day
Positive section of review
Only booked for a stop off, hotel has alot of potential
Negative section of review
No food but nice bar area
Positive section of review
Location was very convenient for us
Negative section of review
Heating system
Positive section of review
Quiet, comfortable and clean
Positive section of review
Convenient location
Negative section of review
Cleanliness, felt like, by charging 20£ less than other hotels in the area, gave them the right to simply ignore the basics of cleaning. When you are a paying guest, regardless of it being £60 or £600, cleanliness shouldn't be compromised. Small room? Sure. Less facilities? Of course. BUT, there are things that should meet a minimum standard and CLEANLINESS is definitely one of them and at this, this hotel failed miserably.