1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A lovely light, airy and comfortable house in the perfect location for both the seafront and the town. Great welcome gifts to ease you into your break after the drive to this wonderful part of Cornwall. Less than 5 minutes to the promenade, 1 mile walk to Newlyn, 10 minutes walk past the town gardens into Penzance centre. Fab rooms, fittings, furniture, shower and attention to details.
Negative section of review
Leaving.
Positive section of review
Great location, Friendly staff, rooms are a bit tired but clean and comfortable, spa is to die for
Negative section of review
no lift, lots of stairs, walls are paper thin, squeaky floor boards
Positive section of review
Grandeur and they changed my room real quick when the one assigned had not been cleaned
Positive section of review
Perfect location for stop over from South West for the NC500 Good value for money
Positive section of review
The property and room was great and location is good for getting to and from places
Negative section of review
Location, a little bit sketchy
Positive section of review
Fabulous location, spacious rooms and easy to find the keys.
Negative section of review
Kitchen equipment needs checking - there was only one wine glass!
Positive section of review
Nice and quiet, and not too far from the city of York.
Negative section of review
Not applicable.
Positive section of review
Had nice view of Castle free parking .
Negative section of review
Never realised we would not be in actual hotel , but in a guest house across the road could hear everything when other residents came and went :( Shower was ether boiling or freezing .
Positive section of review
Good location for exploring the area.
Negative section of review
Eating arrangements. Hotel caters for coach parties but struggles to get everyone into the breakfast room and non coach party guests have to wait for a slot. There are signs for a couple of named restaurants in the hotel but no menus on display and no information provided in the room. Decor needs improvement. The window frame in my room was badly rotted and it was a struggle to open the window just a few inches.
Positive section of review
Location
Negative section of review
The air conditioning wasn’t working which made it impossible to stay as it was like a furnace in the rooms,.