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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
A very warm welcome from Stan. Rooms were clean and comfortable and breakfast was lovely with plenty of choice. The Full English was 👌. It was a quiet location with no noise from passing traffic or people. Would definitely book again on our next visit to Newcastle 🙂
Positive section of review
All the staff we had interactions with were helpful and friendly. Booking in was easy. The room was comfortable and well equipped. The location was fantastic. The breakfast was amazing! All the produce was delicious. It was exactly what was needed.
Negative section of review
The shower wasn't very powerful, and the hot water ran out quickly. When we arrived for breakfast, despite being asked an arrival time, there were no seats. This was rectified quickly, though.
Positive section of review
Beautiful location and grounds. Spa very clean and relaxing. Hotel was under renovation during stay, but room was comfortable and bright. Food was lovely.
Negative section of review
Service in Restaurant was poor. Bathrooms could be renovated.
Positive section of review
Beautiful surroundings and views. Quiet and peace , but still within a distance of amenities.
Negative section of review
None✔️
Positive section of review
Great location, close to the airport. Room was comfortable and clean.
Positive section of review
Everything . Lovely little pub great accommodation .lovely owners
Positive section of review
Rooms were clean and location was great to Victoria Bus Station
Negative section of review
We were literally right at the top of the hotel, 4th floor and no lift. The view was a wall… Carrying suitcases up the tiny and narrow staircase was hard work…no breakfast included which for the money spent was definitely not good value at all. The bathroom was tiny! Literally so small you couldn’t change to get showered in there.
Positive section of review
Budget hotel, but clean and comfy bed
Positive section of review
The staff was nice and helpful
Negative section of review
The bathroom was not clean. The shower area was not polished and there were watermarks as well as dust on the shower head and skirking boards. The main problem was the sink tap, its like it was never cleaned or wiped. Loads of black gunk was on it. I used tissue to wipe it off myself. Felt disgusting after I noticed because when we checked-in that evening we just washed up and brushed our teeth. The next morning I noticed everything which was horrible. Hopefully i have not been contaminated with Legionella while splashing water on my face from the dirty tap.
Positive section of review
Right in the city center
Negative section of review
It was perfect