1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We absolutely loved this hotel. Travelling with my son & our 2 dogs this suited our needs perfectly. The grounds of the hotel were more than adequate to walk the dogs round & the room sizes were fantastic. We were blessed with the weather so sat out in the garden & enjoyed food & drinks from the bar. Would absolutely stay again.
Negative section of review
There really wasn't anything not to like
Positive section of review
No food expected but tea and coffee equipment supplied together with TV and usual toilet and washing facilities, towels and safe. Bedside lights and tables provided. Bed very comfortable.
Negative section of review
Only one chair was provided in addition to double bed.
Winfrith Newburgh, United Kingdom
Positive section of review
Warm welcome, comfortable bed, fabulous breakfast, beautiful grounds and garden. lovely village location, kind and helpful hosts, dog friendly, did I mention the fabulous breakfast?
Negative section of review
Nothing
Positive section of review
Caravan was beautifully,and clean,spacious. We'll maintained. Just wish I took pictures of flooring as misses wants same style in our su.mer house .
Negative section of review
Only down side was no heating so got a little nippy at night . ,internet is really bad,and because our child is autistic, it's a need rather than a luxury. . And did notice because caravan is next to the arcades/entertainment witch is great in the day .at night. Its not so great as Got a lot of loud people coming out venue at night ie after midnight so woke us up a few times. But if those issues not a problem for you ,it's a lovely caravan to stop in for a break ..
Positive section of review
We had to change our travel plans because a ferry to Mallaig was cancelled so we were pleased to find a room at short notice.
Negative section of review
The room was small the bed small and uncomfortable, bathroom was shabby. This would not have been a surprise, but we paid £161. We have had much better rooms for much less. Also, the bar had no IPA, tomato juice or grapefruit juice!
Positive section of review
Location was excellent Accommodation was well equipped, spacious and comfortable Very good value for money
Negative section of review
Nothing
Positive section of review
Beautiful old building. Grounds are gorgeous. the bathroom was lovely. The bar area was very nice
Negative section of review
Beds could have been a little more comfortable but it won't put us off staying at the hotel in the future.
Positive section of review
The restaurant food and staff were very good.
Negative section of review
The receptionist was very unhelpful. We received an email from Hellidon Lakes stating that our rooms would be adjacent but the receptionist denied that an email was sent from them and blamed Booking.com. The rooms were dirty and outdated. In both suites furniture was falling to bits. There were no robes water or phones working, the receptionist said that the hotel had made a decision to stop putting robes and water in suites. Also the receptionist said as the phones weren’t working it was up to us to find the hotel number on line and phone them if we needed to contact them. Paid an extra £20 per person to use spa the receptionist was happy to take our money but didn’t have the decency to tell us that most of the facilities were out of order, only the swimming pool and stream room were working, no offer was made to refund us the £20 or part of it. Lifts weren’t working, it was more a case of finding something that was working. We would not return and would recommend anyone to stay at this hotel.
Positive section of review
Large room, modern furniture quiet location
Negative section of review
Poor water pressure, tv remote wouldn’t operate tv properly
Positive section of review
Fair price, nicely decorated rooms
Negative section of review
Beds a bit uncomfortable, noisy location
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