1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Absolutely nothing but TV didn’t work. I asked them for the kids sort the TV out they said no asked them to charge me room they said no but fully booked but there wasn’t 2 1/2 hours to offer me new room and already left the building and gone home, it says Wi-Fi in all locations in the building but can’t get it at all really crap experience to be fair will never be going back and I have asked for a refund
Negative section of review
Everything
Positive section of review
Room with private bathroom, recently renovated, very clean. Theresa is a very attentive hostess, coffee, tea, whiskey and cereal bars were waiting for us in the room. The breakfast is plentiful, varied and good. I highly recommend.
Negative section of review
Everything was perfect.
Positive section of review
A short walk from the main centre. Pleasant stroll in fine weather. Host was kind and really did want you to enjoy your stay. Breakfast was good and plentiful. Free parking
Negative section of review
At the end of the day, a hotel stay is about a good night's sleep and if you can't sleep well, all is lost! In this instance, the bed was no good and had a sag at the mid-leg level... within minutes my back was hurting and there's not much you can do at 10pm in a bed and breakfast when you know the host has gone to bed and the other rooms are full. And to be fair, being put in the awkward uncomfortable position of having to complain is not fair on the guest. Shower was tricky and on/off hot water... Toilet seat cover kept falling off...
Positive section of review
Only a few minutes by foot to the airport. Modern, clean, quiet, friendly staff, great big comfortable bed. Good breakfast!
Negative section of review
nothing
Positive section of review
Location was convenient for Bath town centre, the property was beautiful. Free parking.
Negative section of review
The kettle only worked if held down onto switch, every time lied onto bed the slats kept coming out. My partner had to put them back in correctly.
Positive section of review
Great location was clean well equipped modern
Negative section of review
Was on top floor to many steps weer getting on in life
Positive section of review
Breakfast was ok, checkout was quick
Negative section of review
Attached to the attractive older building is a large , far less attractive red brick block. Which is fine, but the rooms are clearly battered. The decor is mismatched, poor, and basic (the non working bedside lamp pictured my absolute favourite- to think housekeeping had seen that and deemed it acceptable!!) TV did not work, the bathroom, whilst physically clean, was a hotch-potch of retrofitted bits and bobs., broken tiles and missing parts. I paid £122 on business. A third of that is a realistic charge. Looks like the hotel as an asset is just going to get flogged until there’s nothing left. Car park was busy so they’re obviously doing something right
Positive section of review
The room was and bathroom was clean.
Negative section of review
Nothing not to like, the apartment looks great.
Brighton & Hove, United Kingdom
Positive section of review
Crap, crap crap
Negative section of review
Crap, crap, crap
Positive section of review
Easy access
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