1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Every element of our stay was perfect, the location was superb. The staff (all of them) were exceptional, proffesional, efficient and friendly. The ambience was amazing and the food made us very happy.
Negative section of review
Nothing.
Positive section of review
Everything- I could see the sea from my window view, off street parking is a great bonus, the bed is very comfortable and the beach is only a few steps away.
Negative section of review
All positive, no negatives
Positive section of review
Our stay was adequate, not 5 star but good value for money. The rooms were tired and the food was acceptable. Location was very good.
Negative section of review
Tired rooms.
Positive section of review
Great location. Smooth arrival and check out. Comfy beds and towels. Lovely conservatory area for eating and chatting.
Negative section of review
The stairs to the bedrooms were steep for my mother who is 81 but that’s understandable.
Positive section of review
Location. Car parking facility although we thought this was free we were charged £15
Negative section of review
Ability to get a late night drink or coffee - around 10pm.
Royal Tunbridge Wells, United Kingdom
Positive section of review
Loved the bed and bathroom. The quality of the food at breakfast was excellent.
Negative section of review
Parking wasn't good and trying to communicate about whether the room would be available was difficult, tried a number of times to call. Didn't enjoy the coffee at breakfast sorry. Felt the prices for the mini bar were high and wanted to pay as left but told housekeeping needed to go in first.
Positive section of review
Had a very pleasant stay,we would stay again .
Positive section of review
Our evening meal and breakfast were delicious.
Negative section of review
The wifi was very poor and there was a lot of road noise.
Positive section of review
I liked the welcome and the room.
Negative section of review
The smell of smoke 🚬 from outside coming in through the window and the air con not blowing cold enough to shut the window.
Positive section of review
Great location
Negative section of review
At times noisy