1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Imogen and Cem went the extra mile for us from the moment we made an enquiry about booking. The apartment is in the basement but is accessible with a small lift which is perfect for older members of our group. I liked the private patio area and the beds were so comfortable - with a well equipped kitchen and a fantastic shower. A home away from home in one of the best locations in London. I cannot thank you enough for delivering non feather duvets and pillows. This was something we should have checked in advance due to allergies, but Imogen could not have been nicer and Cem delivered brand new products right away. Imogen was also so sweet and text is throughout our stay to make sure everything was good. This was so appreciated. We felt very looked after!
Negative section of review
N/A
Positive section of review
Nice small room. Smelt really clean when I arrived. I forgot to print out some documents, and the staff were more than happy for me to use their printer, free of charge, which was really kind. The fan was a great bonus as the room was quite warm. The street was quiet, so there was barely any road noise. I would definitely recommend staying here.
Negative section of review
Not much. The room was warm, but there was a fan in the room.The steps were very steep towards the top where my room was located. If you're not the most mobile, I wouldn't recommend this particular room. However, for someone like me, this wasn't a problem.
Positive section of review
Staff were attentive and quick to meet our requests, even upgrading us without any discussion. Allowed us to stay an hour longer than the normal check out free of extra charge. I appreciated their flexibility.
Positive section of review
Staff were very helpful and pleasant. Great view from room 345. Unfortunately due to ongoing works at the hotel this caused some disruption. A very pleasant stay never the less.
Positive section of review
Easy to use, really nice space, very clean, excellent central location, all amenities for an apartment including an iron and ironing board.
Negative section of review
Everything met our expectations! Central town location so had live music outside on Sunday which may not be to others liking but was added atmosphere for us!
Positive section of review
The food was good in both the restaurant and breakfast section.
Negative section of review
The lack of any shelving to put out cosmetics, shampoo, shaving stuff etc.
Positive section of review
Great location Clean rooms Comfy beds
Positive section of review
Peerless location, very comfortable.
Negative section of review
No on site parking, so have to park in a paid lot a few hundred meters away, but the hotel can't fix that.
Positive section of review
Great location
Negative section of review
This is the 2nd stay and the room wasn’t great compared to the 1st time. Poor water pressure, uncomfortable bed and pillows and badly fitting curtains.
Positive section of review
Nothing
Negative section of review
I did not like the room far too small