1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Friendly and really helpful staff. They and the owner, Mrs Bishop, seemed genuinely interested in their guests and wanting to assist. The breakfast was good- fresh fruits, tasty hot food, good quality all round. The atmosphere was relaxed and service excellent throughout the day.
Negative section of review
N/A We understand the reasons for not currently serving other meals. The limited menu is good quality and served in style.
Positive section of review
Everything was so peaceful and beautiful, amazing to be able to wander the building and the grounds. Breakfast was lovely and I even managed to find a couple of books to bring home with me.
Positive section of review
Very good hotel and met all expectations. Incredibly close to Edinburgh airport and appreciated the fact there is a live departures board in reception - really useful.
Negative section of review
My only complaint was that the hotel was cashless. I like to use cash to pay for drinks in the bar or for parking and this wasn’t an option.
Positive section of review
Lovely staff - so kind and accomodating. Friendly faces to come back to and they sorted taxis etc for me. Modern furniture in bedroom, clean!
Negative section of review
Really hot upstairs (but pleased to have a fan in the room), old-fashioned bathrooms.
Positive section of review
Nice apartment, well equipped. Great surprise after the experience of rather unpleasant house entrance and corridor.
Negative section of review
Location quite underwhelming.
Positive section of review
The manager on reception was Amazing, very jolly and accommodating.. and he explained everything we needed to know.
Negative section of review
Nothing
Burton upon Trent, United Kingdom
Positive section of review
Nice and clean owners went out of there way to make sure there was another bed out for are party would recommend
Positive section of review
Nice place to rest. We'll equipped house. Clean and safe location.
Negative section of review
N/A
Positive section of review
+ location, great for travel to Stansted Airport + 24h reception
Negative section of review
- Upon my arrival I noticed that both drawer lockers under my bunk bed are broken. Just like another 5-6 in the room. I asked the staff whether I can use a locker under other bed, but I was refused and informed that they have been reported and they’re waiting for somebody to come over to fix them in the next couple of days (I was staying 1 night). I was offered locked group storage, however I noticed that key is given to anyone, so tens of people had access to my luggage which I feel uncomfortable with. You can tell they are delaying fixing it, there is no way 8 drawers broke at once. I was also refused a partial refund. - Squeaky beds, if you move, the bed moves with you. - My room looked like a female prison. Extremely dark too. - Poor organisation of kitchen area - super messy.
Positive section of review
Great location. Super supper and breakfast. Comfy bed.
Negative section of review
In process of being redecorated so it will be nicer when all the work is completed.