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Positive section of review
The room was spacious and had an excellent sea view. The hotel was quiet and restful. The bar was good and we had a bar meal that was very good. We did not have time to use the spar and restaurant. Car parking was excellent with plenty of spaces.
Negative section of review
Nothing of note. The hotel is very pleasant and an ideal place to stay in Hythe. For someone who is not good at walking it is a little on the periphery of the town centre.
Positive section of review
Location was perfect!! Stairs are a bit of a struggle but everything in the apartment was just what we needed All the small details and beautiful little touches were found all around the apartment which made it extra special
Negative section of review
Stairs but I wouldn’t let that put a anyone off unless they have mobility issues
Positive section of review
Breakfast was lovely, great selection. All areas of the hotel were tidy, clean and well presented.
Positive section of review
The staff attentive as always, room so spacious, breakfast delicious and plentiful.
Positive section of review
Perfect location, good stuff, nice people to communicate
Negative section of review
Good impression, some stuff inside the room could look better.
Positive section of review
I liked the location and the standard of the workmanship
Negative section of review
I did not like: - that the communication with the host was awful. I did not recieve any instructions on how to gain access to the property before arrival. No one met me there. When I tried to call, it rang out twice. I then finally got a text explaining how to enter after being stood outside in the rain for 15 mins. - the first room I was given was not actually the room I had booked and had clearly not been cleaned: The sheets smelled dirty and there were pubes in the bed. Bathroom and surfaces were also very dirty. - the 'correct' room I was given (after sending photos of pubes in the bed and poopy toilet to the host) was also very poorly cleaned, everything was dusty and grimy. The bathroom was filthy, there was faeces around the toilet and on the walls even. - the mattress quality was very old and poor. It was sunken and the springs were poking up. - I had to clean the surfaces, the toilet and the bathroom sink myself before I could feel comfortable using them. - the fact that the room had kitchen facilities but yet no utensils or cutlery. It was like a show kitchen. - the bed is facing opposite the washing machine. It felt like I was sleeping in a kitchen (which I basically was). - I slept very poorly because the noise from the fridge combined with the sunken pokey mattress kept me tossing and turning. - the fact that the host did nothing to try to reimburse me but kept blaming the cleaner. I only had a very little amount of toilet paper which I used up cleaning the toilet. I then had to rely on my pocket tissues. - the shower drained very poorly and had a foul smell coming from it - I did not get a refund. It was definitely not value for money and I think I should be reimbursed for giving the toilet the only cleaning it's had in a long while.
Positive section of review
Everything about the place
Negative section of review
One of the lamps in bedroom was not working
Positive section of review
Clean and friendly
Negative section of review
A tea facility in the room would have been nice
Positive section of review
Room food and
Positive section of review
location
Negative section of review
small room, but it is ok for a new nights
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