1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The apartment was amazing! Had a great view of the cathedral and only a 5min walk into the city centre. Parking was next door and the swimming pool and jacuzzi was very nice. Apartment was clean and spacious, comfortable bed and well equipped. The had a great restaurant in the lobby and the breakfast was extremely tasty. Would definitely come back and highly recommend!
Positive section of review
Wellness centre Food was amazing ... Phad Thai was best I've ever had Staff were very friendly and accommodating
Negative section of review
Service charge in restaurant Lack of plug sockets by bed and one nearest wasn't working
Hemel Hempstead, United Kingdom
Positive section of review
Location good. Good facilities like parking, breakfast included and some snacks and a bar. Staff were very nice.
Negative section of review
Sadly I had a room right next to the double doors to the floor. People coming and going all through to early hours and the doors really bang, vibrating through got the room. Very disturbed sleep. Also the shower head could do with a descale.
Positive section of review
Undoubtedly best location, nice view, clean room, good coffee machine and efficient hot bath tub.
Negative section of review
Self Service type of service in Restaurant.
Positive section of review
Friendly staff and clean rooms.
Negative section of review
No lift in 1 area where I moved to for second night stay due to standard room been very small. The breakfast was expensive to pay on the day. Should have included with booking. Room service not refilling complementary tea and coffee tray after 1st use and no free drinking water in the room apart from 2 small bottles.
Osbournby, United Kingdom
Positive section of review
Staff, cleanliness, location
Negative section of review
Couldn’t have our dog to stay, no bedside light
Positive section of review
Close to cruise terminal
Negative section of review
Very old and worn. Rooms were sparsely equipped. Using elevator still required navigating many up and down staircases. One was very narrow, causing me to fall while carrying a suitcase. The staff offered to carry the cases downstairs for our departure.
Positive section of review
The hotel was pleasant
Negative section of review
The room was dark and due to loose floor boards made it very noisy, not just in the room but above. The staff were pleasant, but didn't seem to want to be there. Lack of room service
Positive section of review
Very smart
Positive section of review
Nothing
Negative section of review
The smell of room deodoriser was overwhelming. It was difficult to find the hotel entry as it was dark when we arrived. There was no floor plan and the number of stairs we had to negotiate to eventually find our rooms was horrendous. They advertise a breakfast to go as long as you put your order in which we did, however this was not available. We made a mistake with our ferry and had to cancel the second night. There was no acknowledgement of the email or an offer of reimbursement.