1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautifully restored and maintained Victorian house n a handy location only a few minutes walk to the town, lovely and clean. Breakfast was good with lots of options. Service was friendly and helpful. Everything we needed was in our room. Honesty box bar was a nice touch.
Negative section of review
We were on the second floor and had heavy bags so was a bit difficult getting them up the room. Help was offered though and it is a heritage building so that is just how it is.
Positive section of review
The staff were helpful, and the check-in was speedy. The room was clean, and quiet although there were many guests.
Positive section of review
A great welcome from the host, a lovely comfortable large bed, and a fantastic fresh cooked breakfast each day.
Negative section of review
We had 3 flights of stairs to climb but I forgot to ask when booking the room.
Positive section of review
Very nice breakfast, staff very nice and helpful, live music night enjoyable, good evening meal
Negative section of review
Room very small and tired, but very clean was booked last minute and possibly last one left, assume other rooms are nicer, but appreciate it was not expensive
Positive section of review
Location was good. There is minimal parking but we managed to find a place to park.
Negative section of review
Initially when we arrive, we were assigned a room and given a key. When I opened the door, the room was occupied by someone else! I went back to reception and was given another key. The room was small and the bathroom had a smell of sewage water. Even with the bathroom door closed, the smell invaded the room and it was very difficult to sleep. The breakfast was disappointing. The continental breakfast consisted of porridge pots we can get in a supermarket, a couple of yogurts available in a fridge (toffee flavour), and fruit cup up in big chunks. The work continental breakfast I have ever experienced.
Positive section of review
Location was ideal for us and the breakfast was excellent
Negative section of review
A very tired hotel desperately in need of some investment to modernise. Which the staff all acknowledged and indicated was under way. Dinner in the restaurant was one of the worst dining experiences in my memory
Positive section of review
Great room, helpfull staff and great location.
Negative section of review
nothing
Positive section of review
Location was excellent. Staff very helpful.
Negative section of review
No tv in room Plug socket not safe
Positive section of review
good breakfast