1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
loved the style. very modern. hated the bed. having to climb over your partner to use the bathroom most unacceptable.
Negative section of review
the bed stuck in the wall with no way out to use the bathroom in the night.
Positive section of review
Great apartment in an excellent location. Very clean and all basic needs catered for
Negative section of review
WiFi wasn’t the best.
Positive section of review
Room very clean and had everything we wanted
Negative section of review
The breakfast was disappointing - no milk available
Positive section of review
Beautiful hotel in a fabulous location
Negative section of review
Staff were very rude, not welcoming at all - had to purchase own milk and teabags as when asked reception staff we were looked at like we’d asked for a free night
Positive section of review
Closeness to the Wookey Hole cave.
Negative section of review
The rooms & bathrooms were rather old fashioned, but it was the sheer volume of noise throughout the whole night with children running up & down the corridor that meant we got no sleep. We didn’t stay the second night we had booked & paid for. We booked in elsewhere at considerable cost. Hotel reception didn’t seem to care when I mentioned to them. They felt it was something we should expect in a family hotel, no refund was offered.
Positive section of review
The location was perfect.
Negative section of review
Property was very clean and comfortable.
Positive section of review
Seemed well looked after
Negative section of review
Toilet seat wasn’t clean
Positive section of review
it was clean
Negative section of review
no window to basment level and small size of room
Positive section of review
All good
Negative section of review
Nothing
Positive section of review
Location
Negative section of review
Very difficult to find the door to the property… the entrance didn’t look good