1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Bourton on the Water, United Kingdom
Positive section of review
Staff were helpful and nice, restaurant was good for dinner, breakfast was very nice but small portions for my husband. Great location and the room was very pleasant. Liked that the venue provided a restaurant and a bar so if you didn't feel like it you didn't even need to leave the hotel for anything.
Negative section of review
The only way to exit our room if you locked the door is with a key and if there was a fire could be an issue. This is a regulation in Australia, so we noticed it but possibly not such an issue the UK.
Positive section of review
Location was great, noisy at times due to traffic. Food was good but choice limited for evening meal. Our Rough Collie was allowed in the bar.
Negative section of review
Landlord didn't seem approachable. At breakfast, appeared surly, didn't offer extra tea / coffee, ask if everything was ok etc. Room wasn't serviced properly, towels weren't changed, tea, sugar etc wasn't replaced, bins weren't emptied
Positive section of review
Great location to explore Northumberland. The house was perfect for our family with all equipment and facilities we could want.
Negative section of review
No negatives about the property
Positive section of review
Spacious and comfortable with good facilities. Exceptionally friendly and helpful staff. Food and beverage of a high standard.
Negative section of review
Battery not working in AC remote control — so we opened the window.
Positive section of review
Breakfast was spot on, good quality food cooked well and nicely presented. Great host, nothing too much bother
Negative section of review
Nothing to complain about
Positive section of review
For the money Breakfast ok. Quantity and choice ok
Negative section of review
Pleasantly surprised overall. Would recommend this hotel.
Positive section of review
Staff welcoming. Restaurant excellent.
Negative section of review
Nil
Positive section of review
Nice outside but a nightmare inside
Negative section of review
Dirty inside
Brighton & Hove, United Kingdom
Positive section of review
The staff and the overall quality
Negative section of review
Nothing. The room was not huge but was quite adequate
Smethwick, United Kingdom
Positive section of review
Very clean and spacious
Negative section of review
Sliding door on the bedroom