1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Royal Tunbridge Wells, United Kingdom
Positive section of review
Staff were all excellent over the two weeks of my stay. It’s quiet enough to sleep well. Rooms are really great and stocked well. The manager went above and beyond to help me out, even when i needed a quick room for an unexpected meeting. Service staff were brilliant, nothing too much trouble the younger staff members are a massive asset.
Negative section of review
After two weeks of a brilliant stay the senior member of staff looking after the desk on the morning of my last breakfast and last day was really quite grumpy and disinterested - when i asked to rebook for a further week which she understandably couldn’t accommodate. Shame!
Positive section of review
Great hotel, excellent staff, and lovely room. Ate in the restaurant, also impressed. Had the pre theatre menu, which was good value, tasty, and we'll presented. Will definitely return.
Positive section of review
The photos do not do it justice, lovely little apartment - clean, well presented and done to a much higher standard than your average rental.
Negative section of review
We had to leave it. I wanted to say forever.
Positive section of review
Excellent Room, Excellent Facilities, Fabulous Breakfast, Bryan was very nice and helpful, Great Place To Stay.
Positive section of review
It was very close to the tube station and ideal for the venues we were visiting
Negative section of review
We are pensioners and our room was on the top floor, no lift, we had 8 flights of stairs to climb with suitcases.
Positive section of review
Very welcoming. Comfortable clean room and lots of lovely areas to relax.
Negative section of review
The tea wasn’t made with boiling water so was awful which was very disappointing.
Positive section of review
Location to town via tram Good links Staff are so friendly and polite
Negative section of review
Nothing
Positive section of review
The staff were very helpful and friendly Food was good Location
Positive section of review
Quiet....and close to the Township
Negative section of review
The food was very ordinary, coffee was terrible 😔
Positive section of review
Breakfast excellent
Negative section of review
No tea/coffee maker in room.