1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Good location, very near British Museum and Russell Square Park. Lovely garden terrace at the back of the hotel. Liked having a kettle and the ability to make a cup of tea in the room. The bathroom was very tired looking, due for a spruce up. Also, there was no way to manage the temperature in the room. This meant it got very hot and stuffy in the room, so we had to open the windows for relief - but then it was very noisy from the street traffic. Would be too hot in summer.
Negative section of review
The bathroom was very tired looking, due for a spruce up. Also, there was no way to manage the temperature in the room. This meant it got very hot and stuffy in the room, so we had to open the windows for relief - but then it was very noisy from the street traffic. Would be too hot in summer.
Positive section of review
Small room, but was described as such. Comfortable bed, good size. Facilities all good quality . Breakfast and dinner were excellent and reasonable price for quality.Situated by canal, with comfortable outdoor seating. Stayed here before in winter and returned as good experience. Staff young but very helpful and attentive.
Negative section of review
No complaints
Positive section of review
Hayley was exceptional in every way. Room was lovely. Breakfast exceptional. Highly recommend this place.
Positive section of review
Great location, beautiful building and car parking available on site. Good value for money.
Positive section of review
Excellent breakfast Really helpful friendly staff Close to the airport
Positive section of review
The property was spacious and had great facilities.
Negative section of review
Nothing really, it could do with a pathway outside but that would be all I would change!
Positive section of review
Great Full English breakfast and location was good
Positive section of review
Great location and super friendly staff. Xx
Negative section of review
A/C took a member of staff to sort out. Could not log in to TV password would not work.
Positive section of review
Room was lovely, good parking
Positive section of review
Perfect. Nice people
Negative section of review
Nothing