1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room we were in was small however this was balanced out by being able to sit outside the room on two chairs! Which was a nice touch!
Negative section of review
Some areas quite out dated such as the bathroom. The hot tub in the lodge my sister stayed in looked quite dirty also.
Positive section of review
The room was very comfy and there was plenty of room. It was on the ground floor and the staff were very friendly and helpful
Negative section of review
There wasn’t anywhere to have evening meal
Positive section of review
Excellent location, the studio has enough space, the kitchen is fully-equipped.
Positive section of review
Amazing staff,great atmosphere!Make you feel like at home! HIGHLY RECOMMENDED!
Positive section of review
Amazing clean and enjoyed our stay xx
Negative section of review
Friendly and chilled
Positive section of review
Good location
Negative section of review
Very dated. Need new mattress, floor more comfy. No option of breakfast in next door hotel. £110 (our dog was an extra £15) for one night. Don't bother, better choices in Tenby
Positive section of review
Location
Negative section of review
The price Was a very last minute booking and the price was over inflated due to events taking place in the area
Positive section of review
Location
Negative section of review
No Parking Promised upgrading and charged £300 for three nights (with surprises). There were no surprises. It was an ordinary room. No upgrading at all.
Positive section of review
Nothing
Negative section of review
I booked the hotel for one night as soon as I read in their description that they are situated few steps away from Gatwick. Please note that it's a 12 min drive to Gatwick. I tried talking with their reservations team to cancel my booking based on misleading information from their part and they denied. On the day of travel I called to make sure about the airport transfer they offer as written on booking.com Q and A where they write that the shuttle bus runs until midnight from the airport just to be informed that it is until 11.21 pm. I was out of the airport at 11.30pm and therefore needed to pay a taxi which cost me another Eur 30 to come . I kept trying to message them and complain via booking.com and what I got was 45 minutes on the phone and replies from bots claiming that they are the reservations team. Also please note that the windows do not open and therefore avoid if you are claustrophobic.