1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely hotel, very well situated for the Cathedral, sights & town centre, nice well equipped room. Pleasant public areas, lobby, bar & restaurant. Food, both bar & restaurant was superb, not the cheapest perhaps but on a par with other pubs etc. Staff were superb, extremely helpful & courteous & you can get a complimentary tour of the city centre by vintage Bentley. What's not to like, I'd go back!
Positive section of review
Nothing. If you want a clean apartment, with wifi, hot water to shower with. Please do not book here. The host does respond however they ensured to do something about the problems that we are facing. But no one ever came nor did they updated us. And oh the deposit they take is for the bad service because almost everything is broken and not properly cleaned in this apartment.
Negative section of review
No wifi, broken lamp, door knock, curtains, no hot water, poor instructions and communication with the host. TV channels do not work. And no plug next to every bed that is a lie in the listing. We asked for a refund. Unfortunately a very bad experience.
Positive section of review
Great size apartment for a couple of days before the IOW festival. Value for money! Usable facilities to cook/ prepare meals. Lovely hosts available to answer any questions. Complimentary bread, milk and butter was great! Nice little extra treat much appreciated thankyou we used everything. Bed and sofas were comfortable.
Negative section of review
Location was difficult to drive around during busy times of day due to narrow roads. Public stairway down to Ventnor was overgrown so we stayed in the apartment most of the time unfortunately as my Mum struggled. Tight walkway getting into the apartment also when carrying luggage/ bags etc
Positive section of review
Everything The staff are so helpful and friendly The hone is gorgeous Breakfast is great It's a short walk into Bath, for those who hate uphill walks, there are plenty of buses snd car parking is a breeze in the city.
Negative section of review
Not a thing I loved it
Chester-le-Street, United Kingdom
Positive section of review
The room and bar are outstanding, really couldn’t ask for anything more, staff were friendly and polite. The bar has a great atmosphere to it
Positive section of review
Perfect location for harbour. Stunning views from pod
Negative section of review
Black out blinds like those in the skylight would be beneficial on the door windows in June !
Positive section of review
Dinner was excellent with a very good wine list
Positive section of review
Lovely view.
Negative section of review
Stairs.
Positive section of review
Location
Negative section of review
Room could be cleaner. Lack of amenities like bedroom sleepers.
Positive section of review
Nothing
Negative section of review
Smelling - very cold- hard to find - limited time - cheap quality breakfast