1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was a delight to stay at The Angel! From the moment we arrived we were looked after so well by all the fabulous staff at all times of day and night. I can’t thank the kind man who helped us out in the courtyard at three o’clock in the morning and brought delicious tea and a cappuccino covered in salted caramel chocolate! Every part of the hotel is a magical blend of glorious architecture that has been there for hundreds of years and modern luxury. My room was the best! I wish I could have brought it home. With the exceptional en-suite. My bed was so comfortable and the bed linen was perfect! Every need was catered for to ensure the most delightful stay. The Angel Hotel is in the heart of Abergavenny, allowing such easy access to anywhere in the town. It was the best holiday in a place that I love. Staying in the Hotel made absolutely perfect.
Positive section of review
The hotel really felt like a home from home. Stayed in a studio loft room which was very well equipped. The bed was very comfortable, the bedding excellent quality and the bathroom products were divine. A very generous supply of towels. Lovely additional touches in the room to make it more comfortable. Wished I was staying for more than the one night. Great central location.
Positive section of review
The room was clean and nice and quiet but staying in a really nice friendly pub was really terrific. Also close to public transport and in a residential area. All round, very nice
Positive section of review
Very nice hotel staff excellent especially Jacob went above and beyond my room had an issue sorted immediately and ungraded to better room
Negative section of review
All I would say is inside hotel great outside very tired
Positive section of review
Exceptional quality and staff professional and efficient and friendly I would definitely recommend this accommodation.
Positive section of review
Room request was achieved. Staff extremely polite, responsive and respectful. Great breakfast.
Negative section of review
Nothing
Positive section of review
Nothing except location very close to Paddington station
Negative section of review
Room was dark, unclean small and for £309 a night a total waste of money. No real customer service and the hotel is old and in need of severe renovations - overpriced understaffed nothing redeemable at all
Positive section of review
So close and under cover from Hilton to Terminal 2
Negative section of review
NA
Llanfairpwllgwyngyll, United Kingdom
Positive section of review
Clean and fresh bedroom Great breakfast!
Negative section of review
Probably not their problem but the overflowing bins in the car park stank Parked car near them got out of car and the smell was horrendous.
Positive section of review
Looked great in booking.com
Negative section of review
Outside fresh and inviting but the inside was not so the calibre of guest staying looked homeless or on benefits drug or alcohol abusers single man really unkempt I didn’t feel at all safe when arranging breakfast. I was given her a lot of time I chose the time I would like to be told, could I not make it earlier, there’s no safe area to leave my bag in advance of checkin and I quickly decided not to stay there I could not get hold of anybody as a reception was on Man And and nobody was answering the mobile phone which had been an ongoing problem. They’re proceeding few days trying to get a refund back despite being promised one was not impossible, and I had to get my bank involved.
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