1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Cold water in the morning, called reception five times and no answer, had to shower the children in cold water which was terrible. Loud noise during the night. Two dirty towels, bed hand crumbs inside. Spoke to manager who advised refund will be granted, not happy with the service.
Negative section of review
Please read above
Positive section of review
Comfortable and clean hotel. Great location for access to city centre, as well as walking along the Thames. Staff were always helpful. I would stay again on return.
Negative section of review
Minor negative was that I had to wait for my room from 6am when I arrived until the check-in time. Busy time to stay!
Positive section of review
Excellent breakfast, very attentive management. Rooms small but very comfortable, very clean, nice hot shower. Convenient location.
Negative section of review
Rooms small.
Positive section of review
Excellent in all areas, great views, multiple breakfast choices , impeccable service, impressive rooms, ambience and great staff.
Negative section of review
N/a
Positive section of review
Great location. Very clean. Breakfast was lovely. Host Simon couldn't have been more welcoming. Had a fabulous weekend.
Negative section of review
Nothing.
Positive section of review
The scenery, and area ,restaurant and bar area were really nice..
Negative section of review
N/A
Positive section of review
Very clean - perfect location
Negative section of review
Maybe the glass bathroom! But not so big problem!
Positive section of review
The room had netflix
Negative section of review
The host was nowhere to be seen to make sure everything was ok The house was not clean, there were two men in the living room who left the place dirty The bathroom had phlegm in the sink They were selling weed at the bottom of the stairs and intimidating and smoking thick weed in the air which i inhaled I woke up and there was nobody in the house and the front door was wide open which is against health and safety standards and put us at risks There is basically zero consideration for the customer
Positive section of review
Food was excellent
Negative section of review
Bed a bit soft wooden floor
Stansted Mountfitchet, United Kingdom
Positive section of review
Location
Negative section of review
Staff appeared disinterested and lacked customer service.