1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We stayed for one night. The room was modern and clean, and the bed was very comfortable. All staff members were very polite, welcoming and friendly. Breakfast was really nice, as soon as we ordered the hot breakfast, it was soon served. Again the staff couldn’t do enough for you. We would stay again.
Positive section of review
The location and proximity to the airport. A very comfortable room which exceeded expectations for the price. Pleasant lounges and patio area. Good garden areas. plenty of parking. Clear text regarding access to the property via a key code.
Negative section of review
I was disappointed not to be greeted during what was advertised as being reception opening hours. However an apology was offered. Although very close and available for lunch and dinner with a varied menu the advertised pub did not serve breakfast until 11.00 a.m. Much too late for anyone catching an early flight. A simple buffet breakfast at Hookwood would have been appreciated.
Positive section of review
The location was great and my outlook from my room ( 10 ) was fantastic however room 9 has a balcony which would be great to sit outside enjoying the views and the sunshine
Negative section of review
It was exceptionally clean and very well run and a great selection for breakfast
Positive section of review
I loved the terrace we had all our meals outside Love the open space living kitchen
Positive section of review
The property is very spacious, comfortable and quiet.
Barnard Castle, United Kingdom
Positive section of review
Lovely old building oozing history
Negative section of review
Only had limited time in the area
Positive section of review
Early check-in Breakfast Bar
Negative section of review
Football on the big screen in the evening. Very noisy. Asked for sound to be turned down. Initially refused, then turned down from 6 to 4.5 volume. Still very loud. Did not cater for all residents.
Positive section of review
we did not get breakfast.
Negative section of review
Desk to work from.