1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
For us, the location works very well, being just the right walking distance from the main attractions. It was peaceful and quiet during the night, even with the window open. The bar and evening entertainment area is nice and the staff were helpful
Negative section of review
Bedroom windows were filthy, and the mattress was extremely lumpy and uncomfortable. The carpet wasn't fitted properly, floorboards creaked everywhere and felt like the whole room was on a slope
Positive section of review
Stylish decorated and very comfortable hotel, with bar and restaurant, in the centre of Whitstable. Breakfest is impeccable. Very friendly service. Availability of (paying) short or long term parking nearby. Good bus connection to Canterbury.
Negative section of review
We received a room on the 2nd floor that was cosy but smaller (and under the roof) than the ones on the pictures for the same rate. There is no elevator, so a lot of steps up and down, certainly with luggage. Isolation of windows in this room was not good. We were there in a quiet period, so no noice in the evening, could be different in the summer however.
Positive section of review
Central to the pier,gardens, and shopping area staff polite and friendly and breakfast excellent cooked to order would stay again at this hotel
Positive section of review
No breakfast offered. Location ok, no parking available though. Room was clean with basic kitchen amenities. Lovely view.
Negative section of review
There was no elevator, and no warning that it would be 91 steps up to my room! And to get back down again, obviously. There was a very strong smell of synthetic fragrance trying to overpower the smell from the drains in the shower. Could hear people in the next room, and couldn't tell if it was a child, an animal or a person who was unhappy!
Positive section of review
Good directions to guest house and great to have a parking permit. Really good central location.
Negative section of review
Needs better lightening in room with mirror near a plug socket. One bedside light was not working.
Positive section of review
Lovely room, the staff were exceptionally helpful and friendly. Excellent breakfast.
Positive section of review
Great facilities including pool, table tennis and kitchen
Negative section of review
Room was quite small for 2 people (and it was actually for 4 people with two bunks)
Chipping Campden, United Kingdom
Positive section of review
Room, landlord, breakfast and ambience
Positive section of review
Clean, modern
Negative section of review
We got FROZEN food at the restaurant after waiting for 45 minutes when there were only a few other people in there. The lamb was an actual frozen clump, sized like a tennis ball. The green curry was just warm enough but obviously from frozen state as well! The pizzas are also cooked from frozen. We were compensated for the frozen food and a little bit extra, although most of us lost our appetite and didn't eat much. The bill was 120 pounds and we got 50 refunded. We also were served rose wine instead of white wine, and didn't get a new one even after complaining about it. There were also loud construction noises in the building next door, since they were building a new hotel next to this one, so we woke up at 7:30 the mornings we left the window open.
Positive section of review
Location.
Negative section of review
It would seem to be in need of some serious renovation through out, including the lifts, which were not working.
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