1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfast was good, overall the stay was ok, the freezing cold swimming pool was not great for my disability, the sauna was ridiculously too hot between 95-100c. The size of the hotel & only 4 disabled parking bays is ridiculous, I struggled to use the snooker room as there is no lift down or up to it
Positive section of review
Very clean and comfortable room with ensuite and an impressive selection of continental breakfast items.. Joan is very helpful and friendly and goes that extra mile to ensure you enjoy your stay. I would definitely recommend it.
Positive section of review
Friendliness and courteous staff. Very handy for the airport. Generally the food was very good, only one criticism was that my wife's breakfast of avocado and poached egg was undercooked and the bread was soggy.
Positive section of review
The place was spotless, a good place to stay if you want to be local to the academy if there's a concert playing and lots of food places to try out
Negative section of review
Nothing it was all so perfect
Positive section of review
The basement room was clean and had a fridge, tea/coffee making facilities and the use of space in a small area was good and well thought out.
Negative section of review
You couldn't have a proper shower as the shower head wouldn't stay up. I noticed that this was reported 5 months ago in a review but still hasn't been addressed. And also surely the cleaner would notice this.
Positive section of review
I liked the location and the fact I had my own kitchen And my towels were changed
Negative section of review
The cleanliness, lights did not work over bed, sink was dark tea stained brown, I am a lady in my late 60s no help was offered with my case up a narrow flight of stairs, the owner just waited at the top for me! the railway line was directly behind my bedroom window, the bed base was very grubby and the headboard was too big for the bed, a lot of things need upgrading, a bit of bleach would not go amiss, there is a nice little garden which with a little care could be lovely to sit in, the owner needs to be a bit more personal with his guests. I know you get what you pay for, but I would say and pay more if this accommodation was better looked after.
Positive section of review
Lovely stay, facilities were good and the landlady was exceptional
Positive section of review
Finding that my key got stolen from the locker
Negative section of review
When it happened, I got 0 support from the owner. No spare key to get back my belonging, key that he potentially stole himself to have access to my belonging please avoid at all cost
Positive section of review
We had breakfast in the town
Negative section of review
Nothing, it was all excellent
Positive section of review
I liked everything
Negative section of review
Nothing