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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location is clearly the biggest asset of this place! I also appreciated that the other travelers respect each other and not making too much noise during the night or trying to be as silent as possible when coming back late or waking up early. Breakfast was also good for what I paid!
Negative section of review
Staff was nice but could have been better! The thing that must be fixed are the cleaning machine. I didn't take my towel and wanted to rent one. It wasn't possible for the reason I just mentioned...it's a pity! Also something I didn't like was that I had to pay 5£ in...cash!...as a caution for the key card. It's really not convenient as anywhere else in London, it's cashless, cashless and cashless, they must find another solution! So I had to pay with my google pay but with no refund. They were kind enough to tell me that it would cover the breakfast but I was basically kind of forced to accept, having no other choice!
Positive section of review
Location fantastic. Access and security great. Well appointed with everything you needed.
Negative section of review
Handles for opening and closing blinds dirty. Arms of leather suite dirty
Positive section of review
Excellent location, clean and functional rooms, great breakfeast
Negative section of review
Slow elevators
Positive section of review
Very well located, friendly and very helpful staff, clean rooms
Negative section of review
Not related to the property itself but I had some very unhygienic roommates which can't be faulted on the staff, however, these two people ruined my stay
Staines upon Thames, United Kingdom
Positive section of review
A lovely little flat, well furnished and comfortable 😊
Positive section of review
The overall condition and cleanliness was very good.
Negative section of review
The size of a single room - it is almost ridiculously small! Not much complaints, as it was listed as 6 sq.m., but until I checked in I wouldn't believe that it is possible to squeeze the bedroom, kitchenette and bathroom in 2x3 metres. In such cramped conditions I'd suggest adding towel hooks on the bathroom door. And, yes, soundproofing wasn't great, I could hear everything in the hallway. Walls are thick, but there was only one thin door between my bed and the rest of the building.
Positive section of review
breakfast large room great gym
Negative section of review
nothing
Positive section of review
All staff were really familiar.W
Negative section of review
Wifi coldnt work well at my room
Stow on the Wold, United Kingdom
Positive section of review
Great location, friendly staff
Negative section of review
Dingy, poor lighting, grimy, internet non existent if staying in cottage, cold food at breakfast and dinner
Positive section of review
Location staff cleanliness
Negative section of review
Booking.com didn’t pass through the booking correctly