1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
In a great part of Belfast, near the Botanical Gardens and university. Plenty of places to eat nearby. You can buy tickets for the red sightseeing bus at reception, a 10 minute walk to the university stop, to catch it. Nice touch in the room, cartons of water, ear plugs, toiletries, shower caps, toothbrush and toothpaste. Lovely bar and food available.
Negative section of review
The lift wasn’t working on Wednesday and the staff assured us that it was going to be fixed. It still wasn’t working on Friday when we left. Also the safe in the rooms don’t work.
Positive section of review
The Sanctuary Inn is a great, cosy, comfortable and very welcoming place along with great kind-hearted people (staff and owners). There is a really nice, calm and welcoming atmosphere. Food is very good and the premises have tasteful rustic interior decorations.
Negative section of review
All was good. I have nothing to complain about or to wish for. I want to come back to that place.
Positive section of review
Our hosts were lovely, the place was cozy and very clean. It was a really nice gesture to leave fresh bread for us, thank you:)
Positive section of review
Swimming pool was warm with good outlook Breakfast was very good and staff extremely helpful
Positive section of review
Great location. Clean good size room for family of 4.
Negative section of review
Kitchen could have a hit plate.
Positive section of review
The bed was comfy and the location was excellent.
Negative section of review
The TV wasn't working but after reporting to the reception, it was fixed promptly. The ground floor room doesn't have a window view to the outside.
Positive section of review
Perfectly clean Absolutely impeccable
Negative section of review
If I had to pick a fault I would say for 8 people should have a third toilet - and parking - you cannot park outside - you walk down the track with yr luggage But neither were an issue
Positive section of review
Staff very helpful and efficient
Negative section of review
Room smelled of cigarettes. Not enough plugs. The whole place felt ‘tired’.
Positive section of review
Good bed and location
Negative section of review
The restaurant downstairs we had to put in a complaint about to The general manager. I won’t rehash it here but you can look it up