1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The property is really well maintained. The location is great .. it’s a great bunch of people running the hostel . I initially just booked for two days and ended up extending my stay. The hostel team organises stuff like game nights , walks , etc .. it’s great for solo travellers
Negative section of review
The room was a bit warm. But nothing that couldn’t be managed
Stratford-upon-Avon, United Kingdom
Positive section of review
Hotel was good. Food in the restaurant was not. Only ate there on one evening. Both of our meals were overcooked. Actually rubbish. Breakfast there was ok, but I ordered a poached egg, which was solid. Shame, because the hotel was good with not so good catering.
Positive section of review
The property was clean and tidy. What made our stay great was the friendliness and helpfulness of the owners - very quick to respond to our queries and they even came to introduce themselves in person.
Positive section of review
Accommodation was outstanding and spotless clean fantastic location beautiful interior.
Negative section of review
Nothing
Positive section of review
Didn’t have breakfast. Would be great if they had a restaurant
Negative section of review
No restaurant or room service
Positive section of review
Great place to visit and stay, very friendly.
Positive section of review
The apartment and rooms were well sized.
Negative section of review
Our recent 3 night stay (23-25 April 2024) at what was purported to be a five-star luxury apartment in Belfast left much to be desired. The initial setback came when we were informed mere hours before check-in that our original booking location was unavailable (apparently the unit above had flooded the apartment we had booked). We were offered an alternative site 1.7km away, far from conveniences like shops, hotels, and the Titanic attractions we had planned to visit. Also, there was no on-site parking unlike the original apartment booked. As a result we were advised that there was a public car park nearby that we could use and the parking fee would be refunded. Upon arrival at the alternative apartment, we encountered further frustrations. The location of the lockbox for the key was obscure, necessitating assistance to locate it. Inside, we discovered several issues: non-functioning bedroom lights, an uncleaned main toilet, and mattresses that were uncomfortably soft and lacking in quality. These issues were highlighted in a text message to the host but were NOT rectified. Another concern was the pre-process of gaining access to the apartment was overly intrusive, involving an unexpected deposit procedure that demanded excessive personal information (drivers licence copy and personal photograph – selfie) and a non-disclosed fee of $20 AUD to validate myself. While there were a few positives, such as a well-appointed kitchen and bathrooms, they were overshadowed by the subpar lounge area, which was bland and outdated. Additionally, the excessive use of artificial plants throughout the apartment detracted from any semblance of luxury. Overall, our experience fell far short of the promised standards and price paid. In regard to the refund of the parking fees, totalling $40 AUD, it took 18 follow up text messages over 3 weeks to the host to finally receive a refund Consequently, we cannot recommend this property for those seeking a true luxury stay in Belfast.
Positive section of review
Location very good the rest was ok
Negative section of review
The booking website needs updating thought I was getting a sea view room not the case at £140 a night was well over priced stayed in better hotels for less
Positive section of review
Large,pleasant room.
Negative section of review
Hot water to basin and bath was non existent. The shower was also very poor.
Positive section of review
The space
Negative section of review
Was left dirty and smelt damp.
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