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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were friendly and helpful from beginning to end. We got a room with a jacuzzi, and the jacuzzi was clean and well kept - really enjoyed using it. We were attending a family member's 50th anniversary party at the hotel, and they did a lovely job with it. The breakfast that came with the room was quite good - a full Scottish breakfast buffet with lighter options also provided.
Negative section of review
There were some loose floor tiles in the bathroom and the decor was a bit dated, but we really did like this hotel and had a great time at the event they were hosting.
Positive section of review
Good location, parking all free, found some outside the property most times after being out if not 5 mins around the corner. Bright, airy, modern apartment.
Negative section of review
Having to pay £250 deposit and £10 being kept back for admin fee this is very unnecessary and after many years staying away has been the first time of being told to do this. Took 4 days to answer email about the stiff bathroom tap, I hope this is sorted for future users as they said they would as I had noticed on other reviews as well. Not being made aware the carpet was quite heavily stained, let down the accommodation on entering but was clean and the rest of the accommodation was good, bed comfortable, so having said the above I would stay again.
Positive section of review
Excellent hotel for our needs. Newly refurbished rooms are very nice. Food was fantastic. Staff really nice. Would recommend.....
Positive section of review
Beautiful house located in the quiet picturesque village
Positive section of review
Great location, great facilities and great breakfast.
Positive section of review
Good location, parking, clean, good menu
Positive section of review
Great place in leith
Negative section of review
The room decoration was looking a bit tired
Positive section of review
Location room size
Negative section of review
Entrance loose tiles on steps tripping hazard reported but no precaution taken
Positive section of review
Nothing
Negative section of review
It was dirty everything from reception to bedrooms Toilets not cleaned My bathroom had hair and had dirty makings. I had to clean it before using it. Bins not emptied. Beds not made or changed. No bathroom rails Windows can't open. The view is dumping site Doors don't close properly you have to pull / push hard