1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very well appointed and immaculately clean property. Excellent communication with owner who went out of her way to provide great advice on where to eat during our stay.
Positive section of review
Staff was very helpful and friendly. The location is perfect. Several pubs in walking distance. Tram station is 5 mins away.
Negative section of review
No balcony in the rooms, and no terrace at the hotel.Would be much better to have some tables outside to enjoy a drink during summer days.
Positive section of review
Good location , walking distance to town. On site parking, clean, good food & breakfast, lovely staff
Positive section of review
Pool area was lovely and the pool was a great temperature and, due to a booking system was not busy.
Negative section of review
No air conditioning and no fan available. The travel cot unlike other hotels we have stayed in did not have the adequate bedding we are used to.
Stratford-upon-Avon, United Kingdom
Positive section of review
Central location, having 2 bathrooms for 2 couples was ideal and thanks for the wine.
Negative section of review
Squeaky doors and beds. Not enough loo rolls supplied for 4 people for 7 nights. A dishwasher but no dishwasher tablets. Plastic wine glasses and chipped plates. Not a functional level of pots/pans for cooking. No rotary lock or glass plate in microwave. No tea towel or clean sponges. No instructions left so didn't know where rubbish should go, and just 1 small rubbish bag for a week. The sofa in the far bedroom seemed unsteady so just used for clothes. Having stayed in this building previously in another apartment, we were aware the property was next to a road and so were prepared for some traffic noise. However this apartment doesn't have sealed windows or double glazing in the bedrooms making it impossible to get a good night's sleep due to speeding cars, voices from passersby and delivery vans in the middle of the night. If the windows are replaced this would make so much difference.
Positive section of review
Warm welcome from host, welcome pack, comfortable, lovely views, private parking
Positive section of review
Handy for it’s location visiting family and reasonably priced
Negative section of review
Nothing
Positive section of review
Breakfasts and dinners were to a high standard.
Negative section of review
I would have liked to have on-site access to a charger for my electric car
Positive section of review
The room was quite nice, if a little small.
Negative section of review
There was no kettle in the room. Not enough hangers. Our room key expired after 24 hours although we were there for 48hrs. These items were rectified, but I shouldn't have had to complain about such simple things
Positive section of review
The location
Negative section of review
Everything... from the welcome to me leaving in the morning. The room was terrible....the shower was dirty...