1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
- hearty breakfast - clean, spacious room with strong shower pressure - location in the heart of Portrush city centre, across the street from the water. - host Ben & the breakfast staff.
Negative section of review
the eyesore across the street, an abandoned building, blocking the water view.
Positive section of review
The size of the room was as expected for a Luxury Triple Room with a Jacuzzi Bath. Cooked breakfast was well prepared and served in a timely manner.
Negative section of review
Self-check-in was not appropriate at a B & B. Never experienced this anywhere before. Gave the impression that it was a "boarding house". The departing guests with luggage walk past guests at breakfast to get to the exit door. Power points in the bedroom room are not appropriately placed. The bathroom was dark, partially due to blown bulbs. The toilet cistern is not attached to the wall. The jacuzzi did not have any grab bars to assist with entry and exit - very dangerous to use. Toilet roll holder? The heated towel rail in the bathroom was inoperable and loose from the wall. No chair(s) in the bedroom room. Furnishings in a poor state- water stains all over the dresser etc. The wardrobe door is unable to be opened due to the carpet being too high. The beds are most uncomfortable. The breakfast room serving bench was untidy and not regularly cleaned over breakfast. The room was booked as a "Luxury Triple Room with Jacuzzi Bath". It was certainly not a "luxury" room. Only one staff member who appeared to be trying hard to do everything. Not priced appropriately.
Newcastle upon Tyne, United Kingdom
Positive section of review
Excellent location next to station. Friendly and helpful staff. It is a beautiful historical building.
Negative section of review
Nil.
Positive section of review
Great location and easy access to the tube , great staff and very friendly
Negative section of review
Booked a twin room only to be told that the hotel was overbooked and ended up with a double bed and a camp bed, also used free cancellation and hotel took the money the day before it was due
Positive section of review
Location and ability to use shuttle bus back to airport
Negative section of review
Was a bit noisy when people collected in the hallways chatting.
Positive section of review
Plenty of choice. Nicely presented.
Positive section of review
Nice staff , good value , clean
Negative section of review
Not a dislike , couldn’t work heating in room was to hot , but I never asked
Positive section of review
Everything and great location
Negative section of review
Leaving
Positive section of review
The location
Negative section of review
It was disgustingly dirty